Data Analyst I
Job Description
- Gathers data from various sources such as databases, spreadsheets, APIs and surveys
- Cleans and preprocesses data to ensure accuracy and consistency
- Creates dashboards and visualizations using tools such as Tableau, Power BI or Excel
- Writes queries using SQL to extract and manipulate data
- Presents findings in a clear and compelling manner to stakeholders
- Generates regular reports to track performance metrics and KPIs
- Uses statistical techniques to identify trends, patterns and correlations
- Performs exploratory data analysis to uncover insights
- Segments data to understand different user behaviours or market segments
- Collaborates with teams to understand business goals and data needs
- Translates business questions into data queries and analysis
- Provides recommendations based on data driven insights
- Ensures data privacy and security standards are met
- Follows organisational and legal guidelines for data handling
- Performs predictive modelling to forecast trends and behaviours
- Evaluates model performance using metrics such as accuracy and precision
- Deploys models into production environments for real time decision making
- Collaborates with stakeholders to understand business problems
- Translates complex data findings into actionable recommendations
- Influences product development, marketing strategies and operational efficiency
- Stays updated with the latest techniques in AI, ML and data science
- Experiments with new algorithms and approaches
- Prevents wastage and identifies process improvements to contain and reduce costs
- Creates, updates, reviews and maintains defined processes
- Assesses, analyses and optimises end to end business processes to improve efficiencies, customer and employee experience and remove inefficiencies
- Facilitates and coordinates end to end implementation of prioritised and approved projects
- Analyses business processes and workflows to identify improvement or automation opportunities and facilitates implementation
- Develops, encourages and nurtures collaborative relationships
- Assesses own performance through seeking timely and clear feedback and requests training where appropriate
- Develops new insights into situations and applies innovative solutions to make organisational improvements
- Ensures compliance with legislative and audit requirements and adherence to relevant processes
- Compiles reports that track progress and guide business decision making
- Compiles reports relating to building technical equipment
- Focuses on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Builds working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Performs user acceptance testing
- Collaborates with stakeholders including Risk, Compliance, Operations, Legal, Sales, Brand and Customer Experience and Fleet and Leasing
- Translates business requirements into functional requirements
- Evaluates business processes, anticipates requirements, uncovers areas for improvement and designs and implements solutions
Minimum Qualification
- Relevant degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Bachelor of Business Science or related
- 5 years experience within Financial Services or Automotive, of which 1 to 2 years experience as a Data Analyst or Data Scientist
Knowledge Required
- Knowledge of data analysis, interpretation and presentation to stakeholders in a simplified manner
- Experience in development and interpretation of reports
- Ability to write SQL queries to extract and manipulate data
- Use of programming languages such as Python or R for deeper analysis
Desired Skills:
- Communication
- Information Technology
- SQL