We are seeking an experienced SAP Functional Consultant (Expert) to lead operational excellence within a complex SAP Extended Warehouse Management (EWM) landscape. This role focuses on DevOps-led operations, system stability, incident management, and continuous improvement for warehouse and internal logistics processes.
The successful candidate will manage a large operations team, ensure high system availability, drive root-cause analysis, and support ongoing enhancements within a global, Agile enterprise environment.
Product Scope
The Manual Warehouse & Internal Call Off product includes:
- Manual warehouse administration and control
- Internal call-off processes
- Labeling and data consistency
- Non-series material handling and launch warehouse operations
- Stock and inventory management
Key Responsibilities
- Lead and manage the SAP EWM operations team (20+ DevOps engineers)
- Oversee day-to-day incident management, support, and continuous improvement activities
- Plan, organize, and participate in 24/7 support operations
- Coordinate SAP maintenance, system changes, and technical projects across the EWM landscape
- Monitor system health and perform proactive checks, including dump and trace analysis
- Provide 2nd level escalation support for critical incidents and coordinate resolution with development and infrastructure teams
- Conduct root-cause analysis and implement measures to prevent recurring issues
- Support go-live planning, cutover activities, and quality assurance for EWM rollouts and enhancements
- Manage batch job scheduling, monitoring, and administration
- Enforce SAP security, controls, and compliance requirements
- Collaborate with development teams on new transactions, roles, and access requirements
- Maintain operational documentation, runbooks, and knowledge assets
- Facilitate high-priority incident calls and communicate business impact and risk
- Consolidate and present operational KPIs and performance reporting
- Coach and train team members and end-users to improve operational capability
- Manage stakeholder communication and present technical insights to business and IT leadership
RequirementsEssential Skills & Experience
- Proven expertise in SAP configuration and operations within complex enterprise landscapes
- Strong experience with SAP system monitoring, health checks, and dump/trace analysis
- Hands-on knowledge of cross-module integration (EWM, MM, PP, FI, CO, LE)
- Experience managing technical operations or DevOps teams supporting SAP environments
- Strong understanding of DevOps practices and operational governance
- Ability to plan and execute SAP maintenance and system changes
- Strong analytical and problem-solving skills for production incident resolution
- Experience working within Agile/Scrum environments
- Proficiency with tools such as Jira, Confluence, and SAP Solution Manager
- Excellent communication and stakeholder management skills, including translating technical concepts for non-technical audiences
Advantageous Skills
- Experience with SAP HANA and ABAP (EWM performance and enhancements)
- Knowledge of SAP EWM integrations with LE, PP, MM, SD, and warehouse automation technologies
- Experience with SAP Fiori and modern SAP UI technologies
- Exposure to cloud and middleware technologies within SAP landscapes
- Experience with test automation and management tools (e.g., Tosca, Xray, Xsuite) and CI/CD for SAP
- Familiarity with ITIL/ITSM frameworks
- Experience with SAP Cloud ALM (CALM)
- Knowledge of SAP security and authorization concepts, particularly for EWM
- Willingness to travel internationally when required
Qualifications & Experience
- Typically 6+ years of SAP operations experience, including EWM-related projects
- Experience delivering system maintenance and non-functional projects in SAP environments
- IT degree or equivalent technical qualification
- Background knowledge of ABAP and HANA is advantageous
- Experience with project management methodologies in SAP environments
Desired Skills:
- SAP
- DevOps
- Jira
- Confluence
- SAP HANA
- ABAP
Desired Qualification Level:
- Degree
About The Employer: