Network and IT services, including airport WiFi and other essential systems, that were affected by a fire at Cape Town International Airport (CTIA) are starting to return to normal.
It has been confirmed that a fire occurred on the landside of the airport yesterday. It was promptly extinguished, and all passengers, staff, and visitors are safe.
The latest operating status update is as follows:
- Airlines: Most check-in systems are fully operational. Lift Airlines continues to process passengers manually.
- International Arrivals: The Border Management Authority (BMA) and Customs are using manual systems. Expect extended wait times.
- International Departures: International departures resumed yesterday evening, and all aircraft that landed during the incident were processed. A limited number of international flights were diverted during the disruption.
- Baggage: Processing is currently manual; delays in delivery are expected.
- Domestic Travel: Operations have returned to normal.
There have been some key changes to the airport layout as follows:
- The International Arrivals corridor remains closed.
- Meeters & Greeters are redirected to a temporary area at the International Inner Lane (Ground Floor).
- Passengers who were unable to collect their luggage yesterday may retrieve their bags at the Northern side of the temporary Meeters & Greeters entrance.
Passengers are advised to contact their airline’s ground handling agent before arriving:
- Menzies Aviation: 021 935 3913
- Colossal Aviation Services: 021 935 3907
To avoid unnecessary congestion at the terminal, all passengers are strongly encouraged to:
- Check the ACSA App for real-time updates.
- Contact their airline directly to confirm flight status before traveling to the airport.