The successful candidate will be function as the link between business objectives and technology development capabilities. The candidate will primarily be involved in the analysis and support of functionality.
Responsibilities:
- Develop business requirement specifications through well-facilitated discussions and interviews with relevant stakeholders.
- Responsible for looking at tickets, following up with Business when feedback is required and following up with Developers.
- Document existing business processes and develop and document new business processes.
- Develop functional and technical specification documentation.
- Primary interface between business representatives and technical resources for the development or implementation of business applications.
- Workshop or hold JAD sessions to gather requirements and drive workshops when necessary.
- Liaise with relevant stakeholder management to prioritise project deliverables.
- Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support.
- Effective coordination of the projects and their inter-dependencies and any risk and any other issues that may arise. This includes timeline and milestones management.
- Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables.
- Effective stakeholder management- Keep management, users and developers informed of progress through effective communication and management of expectations.
Minimum requirements:
- BCom / BSc degree or equivalent qualification
- Minimum of 2-3years of Business Analysis experience
- Agile / Scrum experience
- Understanding of the software development process
- Ability to effectively translate business requirements in technology terminology
Competencies required:
- Business acumen and entrepreneurship
- Analytical thinker
- Problem-solving skills
- Proven skills in managing small to medium sizes teams
- Negotiating and influencing skills
- Reporting and presentation skills
- Innovative
- Assertive
- Attention to detail
- Project Management
- Advanced communications skills
- Change management and coaching skills
- IT innovation and acumen
- Good negotiation ability and communication abilities
- Knowledge of wealth management and adviser value proposition requirements advantageous
- Ability to explain technical issues back to business for decision making
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software