My client based in Woodstock is currently looking for a Senior Business Analyst to join their team on a contract basis.
IT / FINANCE
Qualifications & Experience
- Bachelor’s Degree in Business Analysis, Information Systems, Supply Chain, Project Management or related field
- Certified Business Analyst (e.g., CBAP, CCBA, FTI BA Certification or equivalent)
- Agile and/or Waterfall certification (e.g., Scrum, SAFe, PMP – advantageous)
- Minimum 8+ years Business Analysis experience
- Proven Retail industry experience
- Exposure to Supply Chain environments (Demand Planning / Forecasting highly desirable)
- Experience working in both Agile and Waterfall delivery environments
- Exposure to AI-driven forecasting systems such as Relex Solutions (advantageous)
- Experience contributing to Business Cases and High-Level Solution Design
- End-to-end project lifecycle exposure (Discovery to BAU Support)
Responsibilities
- Contribute to Business Case development
- Assist in High-Level Design, Architecture discussions, and Requirements Definition
- Perform feasibility and impact assessments
- Identify business risks and mitigation strategies
- Develop and execute the BA approach and deliverables plan
- Align business requirements with strategic objectives
- Ensure stakeholder alignment across business and IT
- Facilitate workshops, interviews, and requirements sessions
- Engage cross-functional stakeholders (Retail, Supply Chain, IT)
- Manage stakeholder expectations and communications
- Elicit, analyse and document Business Requirements (BRDs)
- Develop Epics, Features, and User Stories with clear Acceptance Criteria
- Conduct gap analysis (as-is vs to-be)
- Document process improvements and optimization opportunities
- Ensure traceability of requirements throughout the project lifecycle
- Map and document As-Is and To-Be processes
- Identify inefficiencies and recommend improvement initiatives
- Support AI/Forecasting solution integration into existing processes
- Develop test scenarios and test cases
- Coordinate and manage User Acceptance Testing (UAT)
- Defect tracking and resolution management
- Ensure solution readiness for go-live
- Develop training materials and user guides
- Conduct end-user training sessions
- Support change management initiatives
- Provide post-go-live support
- Monitor system performance and enhancements
- Act as liaison between business and technical teams for continuous improvement
Competency
- Advanced Requirements Elicitation & Documentation
- Process Modelling (BPMN, Visio, Lucidchart, etc.)
- Retail & Supply Chain domain knowledge
- Forecasting & Demand Planning understanding
- UAT coordination and test management
- Agile backlog management tools (e.g., Jira, Azure DevOps)
- Strong analytical and critical thinking ability
- Excellent facilitation and presentation skills
- High attention to detail
- Stakeholder management and negotiation skills
- Strong problem-solving ability
- Adaptability in dynamic environments
- Results-driven and accountable
- Ability to influence cross-functional teams
- Strategic thinking
- Decision-making capability
- Mentorship of junior BAs / project team members
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.
Desired Skills:
- Business analysis
- Process Mapping
- Process Modelling
- Business Process