Turkish Airlines is a launch partner of Google’s new Find Hub “share item location” feature, accepting Find Hub-generated location links as part of its official baggage recovery process.
Through this collaboration, passengers traveling with a Find Hub-compatible tracker tag or network accessory attached to their baggage can generate a secure location link and share it with a Turkish Airlines baggage representative, giving the airline’s teams the precise information they need to locate and return bags with greater speed.
Passengers simply open the Find Hub app, select their missing item and tap “share item location” to generate a unique, secure URL. This link can then be provided to a Turkish Airlines representative, who will be able to view the item’s location as it updates.
Passengers remain in full control throughout: sharing can be stopped at any moment from within the app, links automatically expire after seven days, and sharing is disabled automatically once the item is detected back with its owner.
All location data is encrypted, ensuring that passenger privacy is protected at every step.
Turkish Airlines ground operations vice-president Mehmet Yıldırım says: “At Turkish Airlines, we continuously invest in cutting-edge, data-driven digital solutions to enhance the end-to-end travel experience of our guests.
“By integrating innovative technologies such as Google’s Find Hub, we are delighted to be among the first global carriers to offer passengers enhanced baggage tracking and recovery capabilities, delivering a faster, more seamless, and more reassuring experience across our network of over 350 destinations worldwide.”
Erik Kay, vice-president of engineering at Google, says: “Find Hub is a truly unique experience for Android users thanks to our open ecosystem that gives people the freedom of choice and a crowdsourced network of over a billion devices to help find your lost or misplaced items and devices no matter where they are.
“We are proud to work with partners to help make finding your belongings simple and seamless on Android.”