By 2030, 50% of new warehouses in developed markets will be designed as “robot-centric” facilities, with humans being optional, according to Gartner.
As warehouse workers become less willing to perform manual tasks, many organisations will be challenged to sustain operations through hiring alone, as labour costs and labour supply remain under significant pressure for most of the year. In response, chief supply chain officers (CSCOs) are accelerating adoption of intralogistics smart robotics (ISRs) to scale operations as manual labour warehouse models become increasingly obsolete.
“AI continuously optimises warehouse environments in realtime, shifting them from static structures into agile systems that adapt as demand changes,” says Abdil Tunca, senior principal analyst in Gartner’s Supply Chain practice. “This changes how CSCOs think about designing warehouses for scalability – from settings that primarily rely on human labour to environments that maximise the ability to orchestrate robotic fleets.”
The ISR market is highly fragmented and will require most companies to adopt more than one type of robot and a multiagent orchestration platform to coordinate heterogenous fleets of robots.
As robot adoption accelerates, organisations are moving beyond retrofitting traditional facilities with automation to designing new warehouse environments. In these modern warehouses, human labour is required only for exception handling, rather than serving as the foundation of daily operations.
Warehouse designs will increasingly prioritise flexibility, efficiency, and adaptability to support automation-led, human-aided workflows. Workstations, storage of goods, and fulfillment workflows can be adjusted instantly based on changes in demand patterns or labour availability – allowing facilities to respond without costly physical redesigns.
Over time, fixed warehouse infrastructure will give way to more software‑managed environments that continuously self‑optimise. For example, rerouting robotic pickers to higher‑priority orders during peak demand or reallocating tasks between humans and machines when staffing levels fluctuate.
This shift enables organisations to scale operations more efficiently.
Autonomous facilities can operate with reduced lighting and climate requirements, and reconfigure workflows without physical infrastructure changes. While there will be upfront capital costs, automation offers structural cost advantages that can help organisations handle higher order volumes with lower costs.
Gartner recommends CSCOs take the following steps when designing robot‑centric warehouse environments:
- Adopt digital twin and simulation models early to validate layouts and optimise robotic performance prior to construction.
- Favour scalable, software‑defined robotics platforms over single‑purpose automation to improve adaptability and reduce obsolescence risk.
- Establish long‑term vendor ecosystem partnerships to support future integration, flexibility, and expansion.