- Lead a team in the provision of functional support to the Organisations users on the allocated modules, with a focus on testing, business analysis, configuration and general support.
- Take responsibility for driving business analysis initiatives and lead a team of ERP business analysts or a cross-functional team on multi-year projects characterised by a high level of solution complexity in the ERP domain.
- Develop a partnership role with business owners and interact with clients independently to define future business requirements, identify opportunities for optimisation, and propose and develop solutions.
- Lead engagements with business customers or clients, taking responsibility for managing the relationship and interface with customers for the business analysis and optimisation stream within the ERP domain.
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Support business architects in defining, analysing and developing the business architecture, reference model, frameworks and implementation roadmaps required to enable the strategy from an ERP perspective.
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Provide substantive input to ERP support disciplines (e.g. systems development, project management and change management).
- Quality assure the work and outputs of other ERP business analysts.
- Apply industry best practice to re-engineer effective and efficient business processes.
- Participate in external industry forums and contribute to developing and furthering the ERP business analyst body of knowledge.
- Plan and coordinate user acceptance testing and configure processes within the system for improvement and specialised functional support.
- Develop system training manuals and training plans, and present training courses in support of new implementation.
- Identify and register risks within their ERP functional streams.
- Lead the analysis/solution life cycle for initiatives, from problem identification to the management of change requirement and training.
Desired Skills:
- quality assurance knowledge and skill
- Continuous Improvement
- ERP domain management knowledge
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Degree
About The Employer:
– 8 to 10 years’ experience within an Oracle Financial Application support or project environment. Experience must include development and maintenance of existing software.
The following will be an added advantage:
– Cloud-based ERP technology and implementation experience.
– Competences: Additional requirements include:
– industry, organisational and business awareness;
– quality assurance knowledge and skill;
– continuous improvement;
– continuous learning and/or professional development;
– business transformation and optimisation;
– elicitation techniques;
– realisation and testing practices;
– ERP domain management knowledge, including SQL;
– ability to communicate with diverse audiences;
– understanding of business customers’ processes and functions;
– strong aptitude for accounting and detecting errors;
– problem-solving and analytical skills;
– service-oriented, where excellence in service delivery is of utmost importance;
– a drive for results;
– strategic thinking;
– managing complexity and ambiguity;
– planning and organising;
– conceptual thinking;
– judgement and decision-making skills;
– resilience;
– impact and influence; and
– building and maintaining relationships.