Our client is seeking an Application Support Engineer to join their Business Process Management team. This is an excellent opportunity for a technically minded professional who enjoys supporting enterprise applications, improving operational processes, and working on system integration projects within a fast-paced environment.
Key Responsibilities
- Support the administration and configuration of business applications.
- Assist with system security, user administration and reporting.
- Coordinate user training and support initiatives.
- Identify opportunities to improve operational processes through technology.
- Develop SQL-based solutions to address process and system requirements.
- Document operational procedures and user guides.
- Manage and resolve application support tickets within agreed service levels.
- Assist with application upgrades, testing and integration projects.
- Support automation initiatives and continuous process improvement.
- Provide technical assistance and troubleshoot application-related issues.
Requirements
- Matric or equivalent qualification.
- Relevant tertiary qualification is advantageous.
- CargoWise Specialist Certification is essential.
- CargoWise Professional Certification is advantageous.
- Intermediate Microsoft Excel skills.
- Strong understanding of software systems and business processes.
- Excellent analytical, troubleshooting and problem-solving abilities.
- Strong communication and organisational skills.
- Ability to work independently and within a collaborative team environment.
Only shortlisted candidates will be contacted.
Submit your CV to [Email Address Removed] or call [Phone Number Removed];.
Visit our website for more exciting career opportunities: [URL Removed]
Please ensure your CV includes your full names when applying.
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.
Desired Skills:
- Intermediate Microsoft Excel skills.
- Intermediate Microsoft Excel