Role Overview
We are seeking an experienced Scrum Master with 5–7 years of overall experience to lead our Marketing Operations team. You will champion agile practices, manage a team of 3–4 associates, and bridge the gap between creative marketing strategies and technical execution.
Key Responsibilities
- Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, backlog grooming, and retrospectives.
- Manage Team Performance: Mentor and guide 3–4 Marketing Operations associates to ensure high productivity.
- Coordinate with Business: Partner with business stakeholders to align marketing deliverables with organizational goals.
- Track Outcomes: Define, measure, and report on sprint velocity, project deliverables, and campaign outcomes.
- Remove Impediments: Identify and eliminate roadblocks slowing down marketing campaign deployments.
Required Experience and Skills
- Overall Experience: 5–7 years of professional experience in project management or agile environments.
- Tool Proficiency: Advanced hands-on expertise with Jira and Confluence for workflow management.
- Stakeholder Management: Strong communication skills to manage business expectations and drive cross-functional alignment.
Preferred Qualifications
- Certifications: Certified Scrum Master (CSM) or SAFe Scrum Master (SSM).
- Marketing Domain Knowledge: Prior exposure to managing multi-channel marketing campaigns, including:
- Digital Channels: Email, SMS, Push Notifications, and Paid Media.
- Traditional Channels: Radio and Print Media.
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software