GoTyme Bank, formerly TymeBank, will retire the old TymeBank app on 6 September 2026, completing the phased transition to the GoTyme Bank app launched early this year.
The new GoTyme Bank app has already recorded more than 4,5-million downloads.
Customers still using the old app do not need to open a new account. They simply need to download the official GoTyme Bank app and log in using their existing credentials. Their account numbers, balances, transaction histories and existing bank cards remain unchanged.
Customers who are not using the app can continue accessing essential banking services through GoTyme Bank’s USSD channel by dialling *120*543#. The current USSD menu enables customers to check their account or GoalSave balances, send money to any SA cell number, buy electricity, airtime, data or vouchers, and make transfers into or out of their GoalSaves. USSD does not require a smartphone.
“The retirement of the old app marks the completion of an important stage in our transition to GoTyme Bank,” says Marin Cundall, managing executive for digital experience at GoTyme Bank. “Most importantly, it does not affect our customers’ accounts or their money. Customers can move to the GoTyme Bank app using the details they already have, while USSD remains available for essential banking for those who cannot use the app.”
Customers re cautioned to download the GoTyme Bank app only from an official app store. GoTyme Bank will never ask a customer to share a PIN, password or one-time PIN (OTP) to complete the move to the new app.