Summary
This position is accountable for the effective implementation and execution of D&I administration and support
FUNCTIONS / RESPONSIBILITIES:
Diversity & Inclusion Project Administration & Transformation
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Ensure project portfolio alignment and prioritization within company strategies.
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Participate in People and company initiatives as a Culture Champion ensuring that the principals and values of D&I programs, policies, and processes.
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Serves as the liaison for interested parties, ensuring needed materials are created and ready (for example, prevent materials, supporting videos, executive summaries, accommodations, travel arrangements).
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Coordinates volunteer schedules and speaker agendas; managing events from beginning to end; monitoring and resolving unanticipated challenges for events and programs; providing direction and communication to program participants; and coordinating and overseeing multiple events.
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Ensures continued development, refinement, and implementation of project administration methodologies, toolkits and best practices.
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Support internal and external diversity engagements while ensuring effective coordination, preparation and best practices the meetings (agenda, information gathering & sharing, logistics, etc.).
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Supports culture programs and communication management by developing communication templates and tools.
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Assist in educating the People function around D&I administration processes and procedures.
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Provide written and verbal updates to various audiences including leadership, supervisors, associates, and other key stakeholders.
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Support operational functions of the D&I team including, but not limited to, committee administrative support, coordination of materials, organization of document requests, D&I training, pulse surveys or focus groups, and annual review of policies and procedures.
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Support the research, development and implementation of diversity and inclusion policies.
Analytics & Data Management -
Develop, implement and monitor metrics that measure diversity efforts and outcomes aligned to Massmart strategy.
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Establish and implement processes to collect, visualize and report benchmark data.
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Create reports to provide updates to senior leadership while providing the reports according to established timelines and standards.
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Assist in the design of D&I reports and partnering with People Partners to implement plans.
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Support the development and refinement of performance metrics to evaluate the effectiveness of activities supporting Massmart’s Diversity and Inclusion strategic plan; perform ad-hoc analysis to enhance understanding of identified metrics.
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Perform in-depth analytics to assess impact and gaps of D&I programs/systems and measure progress through standardized and efficient tools and databases (i.e. Dashboards, Statistical Reports etc.).
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Review and provide recommendations regarding proper controls and procedures to ensure the integrity of the reports; identify opportunities for continuous system and process improvements and lead the development of supporting processes.
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Assist in the preparation, tracking and submission of timely and accurate quarterly and annual reports while collaborating with departments to gather and analyze information.
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Translate data into written reports, tables, graphs and charts (including developing creative data visualizations to illustrate key findings); interpret data results to provide written commentary that articulates pertinent findings.
General Administration -
Maintain high level of accuracy in terms of data entry, filing & recording documents.
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Ensure all administration transactions are conducted timeously and accurately such as the processing of invoices diary management and arranging of appointments, booking meeting rooms and conference facilities timeously and effectively.
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Store and maintain all material in a secure and orderly manner.
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Respond to general queries and escalate to your direct report where necessary.
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Implement and maintain systems to ensure that HR Administration is effectively implemented.
Self-Management -
Promote and live the Massmart Values and Competencies.
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Professional conduct that is in line with Massmart’s Code of Ethics.
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Commit to driving a high performance and learning culture.
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Take ownership, initiative and accountability for work priorities and responsibilities.
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Ensure all work tasks and deadlines are executed timeously and above standard.
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Identify and apply sound, fact-based problem solving techniques and criteria in setting priorities and making ethical decision-making and recommendations.
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Consistently set challenging goals, upskill your knowledge/abilities/skillset, and seek out growth opportunities and exposure to accelerate your career development and self-awareness.
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Adapt and learn to changing and competing work demands and environments by remaining agile, innovative and resilient.
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Promote, engage and embrace the value of culture, diversity and inclusion in all work aspects of individuals, teams, business units and the organization.
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Promote and embraces a culture of recognition of others.
Desired Skills:
- Professional Qualifications & Experience required for this position –
- Relevant Bachelor’s degree and minimum 2-3 years’ experience in Human Resources or related field –
- Proven experience in working on diversity and inclusion/organizational development projects –
- Experience in project management or HR/office administration
- and Human Resource information systems –
- Advanced Microsoft Office Suite (i.e. Excel
- Outlook
- PowerPoint
- Word) –
- Understanding and knowledge of SA legislation and knowledge of respective HR policies
- procedures and processes Competencies & Skills –
- Analytical abilities and knowledge of HR systems –
- High level of accuracy and attention to detail
- with the ability to demonstrate professional judgment –
- Strong planning
- prioritization and organization skills –
- Multi-tasking –
- Query handling –
- Facilitation and Presentation –
- Communication skills and ability by tailoring messaging for various audiences and stakeholders. –
- Ability to interact with a wide variety of stakeholders at all levels / functions of the organization and across diverse cultures –
Desired Work Experience:
- 1 to 2 years
Desired Qualification Level:
- Diploma