Call Centre Agent
Our client a leading healthcare company in Johannesburg is looking for a Call Centre Agent to join their team. They offer healthcare insurance to the majority of South Africans and they are looking for an incumbent who will be the liaison between the company and its current and potential customers.
As a Call Centre Agent you must be able to manage large amounts of inbound calls in a timely manner. The successful incumbent should be able to take ownership and responsibility of daily interactions with all clients. You must have the ability to handle pressure and difficult clients as you will be working under constant measurement.
The successful incumbent will possess the following knowledge and experience:
- Matric
- Customer Service Training
- RE 5
- At least one (1) years’ experience in a Call Centre environment.
- Excellent data entry and typing skills.
- Attention to detail and accuracy.
- Knowledge of customer service principles and practices
Should you meet the above-mentioned requirements – don’t delay! Forward a detailed Word format CV to [Email Address Removed] or contact Judy on [Phone Number Removed]; to secure your position as one of our shortlisted candidates for this exceptional opportunity
Desired Skills:
- Call Centre