Introduction:
Mustek requires a Solutions Architect with strong interpersonal and communication skills, a focus on organization, and enhanced multitasking abilities. Technical and Sales enablement, technical solution proposals and customer environment analysis are important aspects of the position, along with exceptional presentation skills.
Primarily engaged in a technical sales consultancy role, the Solutions Architect will provide technical assistance and guidance during the sales process by identifying customers’ technical and business requirements prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
Responsibilities:
- To attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
- Provide technical solutions in a professional manner and to agreed timeframes Create and confidently deliver technical presentations internally and externally.
- Deliver training on solutions and provide product support to channel partners and internal stakeholders.
- Create internal design configuration documentation including technical diagrams with explanations.
- Work with Product Management to feedback on issues with current products / solutions and provide input around new products.
- Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
- Able to understand business drivers and risks involved to the customer and to Mustek.
- Sell technical solutions to the customer with professionalism and enthusiasm.
- Provide accurate and timely management information, to include – activity reports, bid reviews, project forecasts, KPI’s Adhere to the Company’s Quality and Business Processes
- To structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients
- To assume responsibility for relevant Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery.
- Ability to demonstrate Mustek solutions effectively to audiences of varied technical knowledge.
- Research prospective solutions in targeted markets, support Business development strategies to formulate commercial proposals.
- Research the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients.
- Collaborate with technical and sales teams to ensure that requirements are met.
- Maintain relationships with current clients and identify new prospects within the area you have been assigned to
- Utilize training skills to enable identified Mustek channel partners through webinars and certification courses.
- Possess a strong understanding of our products, our competition in the industry and positioning.
- Follow the latest industry developments and stay up to date on corporate competitors.
Requirements:
Qualifications and Experience:
- Matric or higher (degree an advantage)
- Seven years in technical consulting or training
- Driver’s licence and own vehicle
- Various Vendor Technical certifications relating to Connectivity (Switching and routing), Data Centre (Compute and Storage) & Cloud (IaaS, PaaS, SaaS)
- Microsoft Cloud and Cyber security certifications advantageous.
- Experience in researching and identifying possible new products / solutions.
- Experience in providing customer implementation / migration strategies by applying best practice methodologies.
Skills and Knowledge:
- Excellent organizational skills, with emphasis on priorities and goal setting
- Superior presentation and communication skills, both written and verbal
- Technical skills required to understand and propose products or solutions by focusing on client requirements
- Ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner
- Strong interpersonal and communication skills
- Best practice frameworks for relevant disciplines (eg. NIST, ISO, ITL etc.)
- Business to business sales enablement
- Strong proficiency in productivity, online collaboration toolsets and platforms to perform work from anywhere.
- Cloud solutions knowledge and application of ancillary services eg. Training / enablement, solution adoption, migration, implementation, solution maintenance and support services.
Desired Skills:
- Solution Design
- Solution Architecture
About The Employer:
Mustek requires a Solutions Architect with strong interpersonal and communication skills, a focus on organization, and enhanced multitasking abilities. Technical and Sales enablement, technical solution proposals and customer environment analysis are important aspects of the position, along with exceptional presentation skills.
Primarily engaged in a technical sales consultancy role, the Solutions Architect will provide technical assistance and guidance during the sales process by identifying customers’ technical and business requirements prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.