The IT Analyst Programmer will report to the Manager: Information Technology and responsible for supporting/ maintaining and coordinating enhancements to the Microsoft Dynamics CRM and other IT systems, including the training of users and liaison with relevant stakeholders.
CRM Certified is a MUST
- Analysis, design, development and support of company IT systems;
- Specialise in Microsoft Dynamics CRM, Dynamics Portal, Web development, Integration and SQL Database programming
- Facilitate JAD sessions;
- Implement change control processes;
- Provides an advisory service to users and is responsible for internal and external training;
- Development of training manuals;
- Configuration, upgrade, administration and monitoring of databases and associated software products in support of operational systems and the development environment;
- Compilation of testing documentation;
- Liaise between internal customers, service providers, business executives and technical subject matter experts to ensure consistent communication and quality of service.
Key Attributes Required:
- Matric;
- Degree in Information Technology or Computer Science;
- Certified in Microsoft Dynamics CRM – A MUST;
- 3 years’ experience in Microsoft Dynamics CRM and Portal development and support;
- 3 years’ experience in C#, JavaScript, Fetch XML, integration using REST API, SQL development,
- 3 years’ experience in IT systems support and maintenance;
- 2 years’ system and business analysis;
- 2 years’ customer facing service delivery;
- Knowledge and application of IT legislation, policies, procedures and standard.
- Understanding of Sage systems
Desired Skills:
- CRM Certified
- XML
- SQL
- SAGE systems
- Microsoft Dynamics
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Degree
About The Employer:
Our client is based in Johannesburg. This position is an urgent role to fill.