Our client is in the process of overhauling their existing web platform, designing new products, and scaling the Experience Design Discipline within their organisation. They are looking for an energetic, inspiring and seasoned UX designer with a proven track record in designing and improving web applications.
As a senior UX Designer you will:
- Work closely with the UX lead and UI lead, as well as the greater team to realise our vision, mission, and values through inspiring customer-centric designs.
- Partner with our product team, stakeholders and customers to design solutions that achieve customer and business objectives.
- Facilitate discovery workshops
- Create user journeys
- Create low-fidelity wireframes & high-fidelity prototypes and UI designs
- Conduct user research and present findings
- Assist in managing our growing design system
Skills and Attributes:
- User-centred design experience
- Expertise in UX design and research software such as: Figma, Optimal Workshop, and Hotjar
- Product and competitor research
- Data analysis & working with Google analytics are a plus
- Excellent communication skills that will assist you in presenting concepts and ideas in a way that’s simple to understand, working with cross-functional teams including product development and the contact centre.
- A flexible approach as you’ll be required to work on a diverse range of projects
- Ability to work in a fast-paced environment
- Basic HTML5 & CSS3 are a plus
Qualifications & Experience:
- 3 years plus experience as a UX Designer
- A diploma or equivalent in the design field
- A portfolio of work done to date
Desired Skills:
- UX Designer
- Figma
- Optimal Workshop
- Hotjar
- Data analyis
- Google Analytics
- HTML5
- CSS3
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Diploma