Job Purpose
- Performs business and systems analysis, designs, implement, configures, supports and maintains SAP system.
- Plays a role in realisation of business benefits under limited direction, in multiple functional areas or modules in the SAP system.
Job Responsibilities
- Contribute to quality and financial goals by operating within agreed budget and by conforming to the Service Level Agreements.
- Plans and prioritise work outputs with a realistic sense of time and resources involved.
- Ensures conformance to programming and/or configuration standards and /or documentation in line with best practices.
- Investigate and propose enhancements which will result in improved performance.
- Responds to customers with the appropriate level of urgency.
- Works under limited supervision of mentor/Senior in supporting the achievement of project/deliverables.
- Takes ownership in ensuring that customers expectations are met.
- Customer liaison into business.
- Demonstrates an understanding of how SAP software, services, products and solutions add value to the business.
- Highlights potential project or solution risks and issues to project management.
- Actively support other team members on projects as well as SAP internal tasks.
- Participate in knowledge sharing.
- Prioritise and/or integrate multiple projects /tasks concurrently.
- Provide input to highlight inter dependencies between projects and support.
- Deliver all project activities leading to the implementation of the requirements by applying project management principles.
- Deliver as per approved SDLC.
- Provide direction, configure and maintain the SAP system and provide support through alignment to the standards processes and procedures.
- Assist other resources in technical preparation of SAP Process Procedures, test scenarios, end-user documentation and user manuals.
- Identify and Mitigate risk.
- Apply problem solving skills to resolve identified problems.
- Keep up to date on SAP and company strategy.
- Takes a disciplined approach and works effectively towards clear objectives and prioritises.
- Analyses and appropriately judges the pro’s, cons, opportunities and risks of a problem.
- Uses information from different sources to aid in problem solving.
- Effectively resolves complex problems using creative approaches outside area of expertise.
- Maintain and sharing team knowledge.
- Continually develop core skills, cross-functional expertise and business knowledge.
- Participate in company Culture building initiatives,
- Participate and support corporate social responsibility initiatives.
- Add value to company by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
- Enhancements to the SAP CML, TRM, SolMan and FICO systems and ad-hoc projects that may arise. Enhancements to the SAP CML, TRM, SolMan and FICO systems and ad-hoc projects that may arise.
Candidate Requirements:
Technical Knowledge
- SAP System – Multiple modular knowledge (FICO, CML/Loans Management, Solution Manager, Treasury and Risk Management)
- Business Analysis
- Testing Principles
- Presentation and facilitation skills
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bcom/IS/IT ENG/BSc/Com Science related degree
Preferred Certifications
- Relevant SAP module certification
Type of Exposure
- IT Practices and Industry Knowledge
- Business Consulting skills
- Proficient Business Acumen
- Strong SAP technical knowledge
- Testing of software solutions
- Managing personal work delivery according to timelines and quality standards
- Building and maintaining effective relationships externally and internally
- Managing customer service and experience through personal delivery
- Contributing to improve team performance
- Mentoring and coaching
Minimum Experience Level
- Minimum 3 years SAP Functional experience, specifically CML/Loans Management, FICO. Solution Manager, Treasury and Risk Management
- Minimum 3 years business and systems analysis experience
- Minimum 3 years testing experience
Technical / Professional Knowledge
- SAP System
- SAP Architecture
- Project Management
- Microsoft Office
- Business analysis
- Presentation Skills
- business consulting and facilitation skills
- System Development Life Cycle (SDLC)
- ASAP
- Problem solving skills
Desired Skills:
- ASAP
- SAP
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Diploma