Psybergate is an IT company that builds bespoke software solutions and provides specialised resourcing for client projects.
We are looking for a Business Analyst to join our financial services client based in Centurion.
What you will be doing:
- Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
- Analyse and understand the business’ requirement and through a structured or adaptive approach, validate and translate these into a macro / master Product Backlog for Solution Delivery planning & enablement.
- Contribute to translating the business goals into capability design in line with business architecture.
- Act as a liaison between key stakeholders/customers and the project team to determine customer needs and translate these into business requirements.
- Oversee the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
- Collaborate closely with solution teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
- Participate in the conceptual solution design process to make recommendations to create and enhance solutions that are innovative, duplicable and sustainable and solve complex business problems.
- Participate in User Acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
- Participate in the success/acceptance criteria definition using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
- Validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
- Define reporting requirements and integration points on affected components using diagrammatic representations.
- Collaborate with various business areas and teams to ensure alignment, integration and consistency of solutions scope and delivery across business units.
- Build and maintain relationships with internal and external stakeholders.
- Deliver on service level agreements applicable to internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
- Contribute to creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
What we are looking for:
- Completed degree or other related
- 5 years Business Analyst experience
- BA certification preferred
- Product owner certification advantageous
- In depth knowledge of Life Insurance products and processes
Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.
Please note that most of our positions are remote however candidates should be residing within the traveling distance as circumstance of the opportunity can change.
Desired Skills:
- Business Analysis
- Business Processes
- requirement analysis