Our client in the Medical industry, based in Johannesburg, is currently looking to employ a Salesforce System Administrator.
An awesome career opportunity awaits.
Requirements:
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5 years [URL Removed] /Veeva Administrator experience.
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Experience with MS SQL Server SSIS.
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Proficiency in reporting and data analytics tools, e.g., Power BI.
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Strong attention to detail; Self-discipline for time-management.
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Well organized, adept at working independently.
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Customer-focused approach to business responsibilities and commitment to timely project delivery.
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Effective communication skills with the ability to present analytical and operational content.
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Ability to manage and optimize internal and external relationships.
Education:
The following degrees would be preferred for the role:
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Bachelor’s degree in Information Systems.
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Bachelor’s degree in Information Technology.
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Bachelor’s degree in Computer Science.
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Bachelor’s degree in Business Science.
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Bachelor’s degree in Engineering.
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Bachelor’s degree in Marketing Management.
Responsibilities:
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Serve as primary technical and operational expert for Salesforce and Veeva CRM system.
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Manage [URL Removed] data feeds and other integrations with SSIS and SFDC utilities.
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Provide Medical Representative Team with field support for targeting/alignment and call plan enquiries.
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Support marketing and advertising agencies with CRM integration of Vault Promo Mats materials.
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Prioritize, research, and respond to all Medical Representative Operations and Medical field-related questions.
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Work closely with Sales and Marketing leadership to support promotional campaigns, CME programs, CRM programs, KOL development programs, Veeva reporting and other commercial initiatives.
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Design and perform analyses on various Medical Representative activities and initiatives.
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Manage the planning, implementation, configuration, and ongoing administration Salesforce and Veeva CRM deployments, complete regular internal system audits, and preparation for upgrades.
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Ensure compliance with corporate policies and procedures, as well as all other applicable laws and regulations.
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Assist the Medical Representative Team with new CRM policies, procedures, and system capabilities.
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Track application changes with version control and ensure that release management is documented and saved.
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Leverage problem-solving skills to analyse, measure, and recommend solutions.
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Understand, build, and give direction to internal and external teams.
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Synthesize and communicate results through oral and written presentations.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
Desired Skills:
- Administration
- Analytical
- Business Systems
- Communication
- Customer Care
- Information Systems
- Management