ENVIRONMENT:
TAILOR and install software systems and dashboards to meet client needs of a dynamic provider of Enterprise Software Solutions seeking a SQL Implementor / Developer. You will also demonstrate how purchased software systems work to clients and answer questions relating to implementation while also being required to install the software and ensure the client is satisfied with the purchase. The ideal candidate must have experience with SQL database structures & queries, have experience with ERP and WMS systems and exceptional Customer Service & Communication skills. The role is Remote, but you will be expected to visit client onsite.
DUTIES:
- Meet with clients following the sale of software packages to collect data and other information required to customize software systems.
- Create a project plan for each client detailing the tasks that need to be completed for the timely installation of customized software systems.
- Communicate with clients throughout the software customization process to obtain feedback and approval.
- Customize software systems based on client’s individual needs and specifications.
- Install customized software systems and all necessary components.
- Train clients on how to use purchased software systems and customized system features.
- Create a specialized document for each client detailing all customizations made.
- Ensure that the Project team is aware of key deliverables and project milestones.
- Provide custom time estimates to clients who require additional customizations to be done.
REQUIREMENTS:
- Experience with SQL database structures and SQL queries.
- Proficiency in all Microsoft Office applications and SQL Database Management systems.
- Programming experience.
- Experience with ERP and WMS systems.
- Sound technical knowledge.
- Exceptional Customer Service skills.
Advantageous –
- Bachelor’s Degree in Computer Science, Computer Information Science, Information Technology, Engineering or a related field.
- Prior experience working as an Implementation Specialist.
ATTRIBUTES:
- The ability to multitask effectively
- Can work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent organisational and Time Management skills.
- Exceptional Communication skills.
- Detail-oriented.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Cape Town Jobs.
Desired Skills:
- SQL
- Implementation
- Specialist