A dynamic global organization is looking for a talented ServiceNow Apps Domain Lead with knowledge of web-based systems architecture, service-based architecture, and enterprise application architecture, to design a large-scale enterprise digital transformation in ServiceNow and create a technical platform. Strategic, tactical, and operational role.
Requirements:
- BSc Computer Science
- TOGAF, GxP, ISO 9000 certification
- BPM, SDLC, ITIL, DevOps, Agile, COBIT
- ServiceNow Certification: CSA, Certified Implementation Specialist, Platform Architect
- 10 years’ management experience in operational and global services, influencing customers and delivering solutions
- 7-10 years’ ServiceNow experience (plan, build and run) and QMS systems
- 8+ years; experience in solution architecture development and management
- Consultancy experience advantageous
- Strong analytical, communication and presentation skills
Responsibilities:
- Leading the development of solution architectures on a portfolio of applications
- Defining and leading development projects for ServiceNow
- Providing strategic recommendations around technical best practices and industry trends
- Engaging with the Group Business Units to position Service Now as the digital transformation platform standard, integrated with their core applications
- Establishing and managing a technical governance
- Driving process optimization, efficiencies and productivity using automation
- Leading the preparation of technical plans
- Providing advice on technical aspects of solution development and integration, ensuring that technical strategies, policies, standards, and practices are applied correctly (including security)
- Selecting appropriate business analysis methods, tools, techniques and approaches (plan-driven, predictive or iterative and agile)
- Participating in design authority meetings to review and approve technical solutions
- Developing system documentation (process flows, SOP’s, and design standards)
- Conducting feasibility studies and producing high-level, detailed business models
- Guiding senior management towards accepting change
- Improving end-user experience
- Delivering solutions that optimise architecture activities across company needs, business constraints and technological realities
Desired Skills:
- ServiceNow
- Architecture
- Enterprise
- Agile
- TOGAF
- Implementation
- QMS
- Devops
Desired Qualification Level:
- Degree
About The Employer:
Multinational company