Job Summary: We are seeking a highly skilled and experienced Functional Analyst to join our team with Technical and Functional Skills in Waterfall or Agile work methods. As a Functional Analyst, you will play a crucial role in improving our business operations through functional analysis, configuration, user testing, and software testing. You will need to have at least 6 years of experience in this role and possess a strong background in the Retail and/or Financial Services industry. The ideal candidate will have excellent communication skills, a working knowledge of MS Office Suite, different operating systems, internet technologies, and IT support and operations.
- 3-year IT qualification
- Business Analyst / Functional Analyst course or similar
- MS SQL fundamentals (Introduction to SQL) Certification
- MS SQL – Querying data with Transact Certification – (desired)
Responsibilities:
- Analyze current company systems and identify improvement opportunities
- Perform gap analysis to determine areas for enhancement
- Develop change management plans for implementing technology solutions
- Collaborate with cross-functional teams to ensure successful integration of software systems
- Manage vendors effectively
- Apply project management principles to ensure successful implementation of initiatives
Requirements:
- +6 years’ experience as a Functional Analyst
- Demonstrable experience in functional analysis, configuration, and user testing
- Working knowledge of MS Office Suite
- Experience in software testing
- IT support and operations knowledge
- Working knowledge of different operating systems and internet technologies
- Excellent communication skills
- Experience in the Retail and/or Financial Services industry
- Capable of vendor management
- Knowledge of project management principles
Desirable:
- Incident management system knowledge
- Experience of working on projects within the Software Development Life Cycle
- Experience in cloud solutions
- Change management experience
- Exposure to Project Management
- Foundation knowledge of Cloud technologies
- Foundational knowledge of core programming technologies
Join our dynamic team and make a significant impact on our business operations. Apply now to be considered for this exciting opportunity!
Please note that only candidates who meet the essential qualifications and experience will be contacted for an interview.
Desired Skills:
- Functional Analysis
- Retail
- Financial Services