Role Purpose:
The successful incumbent will be part of the ICT team to service the IT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes.
The successful incumbent will be part of the ICT team to service the IT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes.
Minimum Requirements
- Relevant tertiary qualification in Information Technology or relevant work experience
- 5+ years’ experience and working knowledge of Linux and Windows.
- 5+ years’ experience with virtualisation.
- 5+ years’ experience with maintaining a Microsoft Server Environments.
- 5+ years’ experience with managing a Microsoft Active Directory.
- 3 years Azure and Office356 administration.
- Hands-on experience and knowledge of LAN / VLAN / Wireless and VPN technologies.
- Experience working with and supporting internal end-users
- Experience in vulnerability/patch management solutions (WSUS)
Responsibilities:
- Actively, carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and application of the company’s ICT resources.
- Support the on-going implementation of the IT Strategic plan.
- Build and maintain full understanding of the company technology platforms with the view to better equip or optimize the ways in which ICT delivers services to the company and/or clients.
- Report to ICT Team lead and provide input and support on all ICT projects.
- Maintain Service-levels (Availability and Capacity planning, IT service continuity and Information security)
- Support Service transition (Change management, Service asset and configuration management and Release and deployment management).
- Support Service operation (Event and incident management, access management, request tracking and fulfilment).
Skills and Knowledge:
- Microsoft Azure
- Enterprise Monitoring solutions
- Basic web services(Apache, Tomcat, IIS)
- Familiarity with Cobit/ITIL.
- Understanding of security principles
- Strong hands-on experience with and knowledge of fire walling and traffic management.
- Hands on experience with backup and replication
- Understanding of storage technologies
- Certification in Linux and/or Windows a plus.
- Certification in VMware a plus.
- Certification in Azure a plus
Personal Profile
- Strong troubleshooting skills.
- Organized, structured and attention to detail.
- Ability to work in a team or alone.
- Self-starter.
- Customer focused.
Desired Skills:
- linux
- support
- active directory