A leading HealthTech platform company with a culture based on strong values, accountability, collaboration and no politics, is looking for a Systems Analyst. Our client believes in transforming healthcare to enhance people’s lives and they find creative ways to make healthcare more affordable and accessible to everyone – all through tech. The company is a thriving and growing company that rewards great performance and offers wide and varied growth opportunities.
The purpose of the role is to assist in building business focused digital solutions, to migrate the existing technologies to modern cloud solutions and to instil quality in products and processes.
The primary focus of this role is to understand, design and drive the quality of the business’s core solution through quality by design. This involves integrating seamlessly with the testing processes and assisting integration partners with technical queries on the services.
Your duties will include and are not limited to:
- Monitor, maintain, and upgrade applicable technology systems which includes quality assurance, problem solving, researching user issues, performing upgrades and maintenance, and implementing system modifications.
- Write and maintain user report programs based on the needs of internal customers.
- Assist with supporting, troubleshooting, and upgrading applicable system infrastructures.
- Assist in the project management for systems implementations, which may include: designing products, testing, implementing, reporting, reviewing finished products, and tracking performance and data quality.
- Analyse business process issues and/or problems and provide consulting assistance to system users.
- Conduct research on possible solutions and make recommendations based on findings.
- Develop proposals that outline feasibility and costs
- Suggest, design, test, implements, and evaluate solutions.
- Provide technical end-user support, including researching user complaints, researching issues, answering technical questions, and/or assisting with application revisions.
- Assist with monitoring and maintaining systems to ensure system integrity and security, which may include: duplicating and backing up data, managing user accounts and authorizations, maintaining software security, and/or performing other related activities.
- Participate in project stand-ups or scrums
- Working long hours and/or over weekends may be necessary from time to time, in order to meet project timelines.
- Own transport is essential
Qualifications & Experience
- Tertiary degree (BS in Computer Science, Software Engineering, B. Com Informatics or other related technology degree)
- 5 years experience in systems analysis
- Experience with testing in agile projects
- Experience in TDD and BDD advantageous
Knowledge and Skills
- Providing end-user support for complex problems
- Creating system user documentation
- Evaluating and designing new systems and applying them to new or existing business processes
- Defining problems, collecting data, establishing facts, and drawing valid conclusions
- Utilising computer technology used for communication, data gathering and reporting
- Communicating technical information to a non-technical audience
- Systems Thinking – the ability to see how parts interact with the whole (big picture thinking)
- Effective documentation skills
- XML, JSON and related technologies (including XSD, XSL etc.)
- Software development exposure
- Using and understanding databases
- Detailed Windows operating system knowledge
- Good understanding of PC hardware
- Basic networking skills
- Understand basic programming concepts
- Familiarity with the principles of technical design and programming, both OO and procedural
- UML – Use cases and, sequence and activity
- BDD
- SDLC
- Risk identification
- Behaviour of software systems
- HCI principles
- Good problem solving skills
- Very good verbal and written communication skills
- Very good attention to detail
- Ability to work under pressure
- Ability to keep the big picture in mind when designing solutions
- Ability to manage personal delivery targets
- Ability to identify risk and communicate it
- High level analytical and problem solving skills, with a demonstrated ability to investigate complex issues and make informed decisions about them when written guidelines are not necessarily available
- Participate in the release process to ensure that solutions meet business requirements
- Ability to build good relationships with colleagues you work closely with
SALARY DISCLAIMER: The advertised salary range is merely a guideline to attract a range of potentially suitable candidates to the advertised position. It is the prerogative of the future employer to offer a candidate any market related remuneration package in line with the candidate’s qualifications, skills and level of experience.e.g. Testers, Developers, Analysts, Product Managers, etc.
? Great team player
Desired Skills:
- Systems Analysis
- Quality Assurance
- QA