IT Infrastructure & Operations Systems Administrator

JOB OVERVIEW / ROLE PURPOSE:

As an IT Infrastructure & Operations Support / Systems Administrator you will be responsible for various responsibilities including but not limited to: Monitoring, Development, Support, Improvement, Security, Upkeep etc. of all systems and infrastructures.

MINIMUM REQUIREMENTS:

Qualifications:

Bachelor’s Degree/Diploma in Computer science, Information Technology, or a related field (or equivalent experience).
Relevant certifications, such as CompTIA A+, Network+, MCSA, or CCNA, are a plus but not required.
Relevant Microsoft Admin Certifications (highly advantageous)
Relevant Cyber Security certifications such as CISSP, CEH, CompTIA Security+, etc. (advantageous)

Experience & Skills in working with:

At least 3 years working experience in a Systems Administrator role.
Proven experience as a systems administrator or in a similar role, with a strong understanding of computer hardware, software, and networking.
Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
Client facing & exceptional Customer Service experience.
Afrikaans first language to engage with various bilingual Clients.
Extensive experience in Microsoft 365 Administration / Microsoft 365.
Management of all applications, services, data, devises, and users across Microsoft 365
Management of cloud administration, services, and subscriptions.
Familiarity with operating systems, such as Windows, Linux, and macOS, as well as server technologies like Active Directory and Exchages.
Active Directory Domain Service and Azure Active Directory.
Proactive Network monitoring:
Network monitoring – NETFLOW, SNMP, IPSLA.
Experience with cloud computing platforms, such as AWS, Azure, or GCP – especially Azure.

Firewalls & Cybersecurity:

Knowledge and experience of Cybersecurity and Firewall technologies.
Firewall Configurations and maintenance.
Cyber Security:
Knowledge of relevant laws, regulations, and compliance standards (e.g., GDPR, HIPAA, PCI DSS).
Proven experience in cyber security or a related field, with a strong understanding of networking, operating systems, and security principles.
Familiarity with security tools and technologies, such as SIEM, IDS/IPS, DLP, etc.
Knowledge and experience of Security, Patch maintenance process on LAN environments:
VLANs, switch access, IDS, IPS
Windows Servers.
Strong knowledge of Windows operating system:
Knowledge of Windows interoperability with LAN
Microsoft Windows Servers [Phone Number Removed];
Microsoft Office [Phone Number Removed];
TCP/IP, DNS, DHCP, Subnetting, IPv4, IPv6, VPNv4
Networking IP Address planning & subnetting.
VLAN
DNS
VPNs
Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical

Duties/Responsibilities:

Ensure high availability of all systems & infrastructure.
Upkeep of the documentation of all networks & systems.
Ensure cyber security standards are implemented and maintained.
Ensure that all systems remain patched & upgraded.
Monitoring of all infrastructure.
Deployment of applications & systems.
Production support of applications & systems.
Ensure that a DR plan is in place for systems.
Manage cloud administration, services & subscriptions.
End User Support.
Commitment to continuous learning and professional development in the field of cyber security.
Continuous Improvements.
Look for opportunities for automation for standardization and scale.

Personal Attributes / Behaviours:

Excellent communication and interpersonal skills.
Strong attention to detail and the ability to follow tasks through to completion.
Strong focus on customer service.
Fluency in Afrikaans is highly advantageous.
Growth mindset for innovation and improvements.

Desired Skills:

Desired Work Experience:

Desired Qualification Level:

About The Employer:

Logistics and Value Chain