New research from IDC – The Global Impact of Artificial Intelligence on the Economy and Jobs – predicts that business spending to adopt artificial intelligence (AI), to use AI in existing business operations, and to deliver better products/services to business and consumer customers will have a cumulative global economic impact of $19,9-trillion through 2030 and drive 3,5% of global GDP in 2030.
As a result, AI will affect jobs across every region of the world, impacting industries like contact centre operations, translation, accounting, and machinery inspection. Helping to trigger this shift are business leaders who almost unanimously, 98%, view AI as a priority for their organisations.
AI’s net positive global economic impact
According to the research, in 2030, every new dollar spent on business-related AI solutions and services will generate $4.60 into the global economy in terms of indirect and induced effects. This is determined by:
- Increased spending on AI solutions and services driven by accelerated AI adoption.
- Economic stimulus among AI adopters, seeing benefits in terms of increased production and new revenue streams.
- Impact along the whole AI providers supply chain, increasing revenue for the providers of essential supplies to AI solutions and services providers.
“In 2024, AI entered a phase of accelerated development and deployment defined by widespread integration that’s led to a surge in enterprise investments aimed at significantly optimising operational costs and timelines,” says Lapo Fioretti, senior research analyst, Emerging Technologies and Macroeconomics at IDC. “By automating routine tasks and unlocking new efficiencies, AI will have profound economic consequences – reshaping industries, creating new markets, and altering the competitive landscape.”
Impact on employment – new roles emerge while others remain resilient
The majority of respondents to IDC’s Future of Work Employees Survey expect some (48%) or most (15%) parts of their work to be automated by AI and other tech over the next two years – while only a minority (3%) of employees expect their jobs to be fully automated by AI.
While some work will be negatively impacted by the proliferation of AI, new positions such as AI Ethics Specialists and AI Prompt Engineers will emerge as dedicated roles within global organisations.
The research further indicates that a “human touch intensity,” combined with the level of “task repetitiveness” by which each job is characterised, will inform organisations about roles that are subject to a full AI and automation replacement versus those where tech’s role will be to augment human capabilities.
As such, positions where human social and emotional capabilities are critical such as nursing and roles where decision-making encompasses ethics and comprehension beyond numbers will remain robust.
“Understandably, we’re all curious to know if AI will replace our jobs,” says Rick Villars, group vice-president, Worldwide Research at IDC. “As a CEO interviewed by IDC’s Andrea Siviero said, ‘Based on this research it’s clear that we should be asking ourselves how our jobs can be made easier and better by AI. AI will not replace your job, but someone who knows how to use AI better than you will.'”
Research methodology
To estimate the overall economic impact of a technology or a service, IDC developed an economic impact methodology that combines IDC knowledge of the market and internal data with a standard analytical framework, known as an Economic Impact Analysis. It leverages an input-output (I/O) framework using the most updated input-output official tables of a specific economy: through I/O tables, specific multipliers are determined and applied to the specific technologies to calculate the related effect. This IDC Economic Impact Analysis evaluates three types of impact on the economy.
In this AI-specific model, these are:
- Direct Effect – includes revenues from artificial intelligence business solutions/services providers directly selling their products to end users.
- Indirect Effect – refers to the economic impact related to the AI supply chain and AI adopters’ benefits. It includes the effects that organisations/tech providers have on the region or country due to their operations related to AI provision.
- Backward indirect effects refer to the economic effects on supply chains and industries that provide inputs to AI-driven sectors – in other words, revenues generated in local industries impacted by AI.
- Forward indirect effects refer to the effects on AI adopters, excluding consumers, that benefit from the adoption of AI technology in terms of productivity, revenue growth, and other business parameters.
- Induced Effect – these are effects induced by the increase in production. It refers to the impact, due to economic stimulus, from an increase in household income including existing and new employees linked to the AI value chain across direct and indirect effects layers. People will spend part of their wages in the economy, thus generating additional economic impact.
“The importance of economic impact models is increasing,” says Carla la Croce, research manager, Data and Analytics at IDC. “This type of analysis can be of importance for any vendor who wants to understand the impact of its specific products or services in a short- or medium-term period. It helps not only businesses, but also governments and other stakeholders make informed decisions by evaluating the potential benefits of a technology investment, for example, to the economy.”