Hire Resolve is seeking a skilled IT Support Technician for our client, a leading industrial chemicals wholesaler. In this role, the IT Support Technician will be responsible for troubleshooting and resolving a wide range of IT issues, whether hardware or software-related. You will work closely with the IT Manager to provide timely feedback and solutions within agreed-upon deadlines, ensuring smooth communication and technical support for both internal teams and external stakeholders. This is an exciting opportunity to support a dynamic, fast-paced environment with cutting-edge IT solutions.
Responsibilities
- Troubleshoot and resolve desktop support issues.
- Install and configure software, hardware, PCs, and laptops.
- Ensure systems are backed up and maintained properly.
- Document all tasks and duties related to IT support.
- Provide remote management and support services.
- Manage relationships with stakeholders, including suppliers and ISPs.
- Offer first-line support by addressing frequently asked questions.
- Maintain and update the website with product details and industry news.
- Develop and maintain the management reporting application.
Requirements
- IT-related degree or diploma. (Advantageous)
- Experience with web development platforms or languages.(Advantageous)
- Understanding of Server software implementation and maintenance.
- Knowledge of Active Directory on MS Server.
- Experience with creating Users/Roles in a Domain environment.
- Understanding of TCP/IP.
- Strong problem-solving and analytical skills.
- Technical knowledge of IT infrastructures.
- Proficient in PC and printer troubleshooting and fault-finding.
- Strong communication skills (both verbal and written).
Benefits
- Salary: negotiable
Contact Hire Resolve for your next career-changing move.
- Apply for this role today, contact Carmen Schafer or Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Desired Skills:
- IT Support Technician
- IT Support Technician
- IT Support Technician