Companies are continuously seeking innovative solutions to streamline their operations and enhance productivity. For Xperien, an IT Asset Disposition (ITAD) solutions provider, this quest for governance and operational excellence led to the implementation of the Makor ERP system.
Makor ERP is tailored to Xperien’s needs and has made significant strides in improving various aspects of the organisation, from inventory management to data security and impact reporting.
Xperien CEO Wale Arewa says Makor ERP has streamlined inventory management. “Before the integration of Makor ERP, managing our clients’ extensive inventory was a daunting task. Multiple locations, various product categories, and rapid obsolescence of technology demanded rigorous attention from employees.
“However, the ERP system brought a new level of efficiency by centralising inventory data, offering real-time updates, and automating disposal processes. This has led to optimised inventory management, reduced carrying costs, and improved demand forecasting, ensuring that Xperien can meet customer needs promptly and efficiently,” he explains.
Processing IT asset for disposal, a vital link between Xperien and its clients, has undergone a remarkable transformation with the introduction of Makor ERP. The system has streamlined the entire end of life cycle, minimising delays and errors that could hamper customer satisfaction.
Inventory information is now accurately captured, processed, and tracked, significantly reducing manual intervention. As a result, Xperien can fulfil disposals swiftly and accurately, providing a seamless experience to their clients.
Arewa says in the ITAD industry, proper asset tracking is paramount. “Makor ERP has revolutionised how Xperien monitors the lifecycles of various assets, from disposition to recycling. The system incorporates advanced tracking technologies, such as client portal and barcodes, enabling precise tracking of each asset’s location, condition, and status.”
This enhanced visibility has improved decision-making, mitigates data loss, and theft incidents, and optimised asset utilisation, leading to considerable cost savings for the company and its clients.
Another significant advantage of Makor ERP is the wealth of data it gathers and analyses. With access to comprehensive analytics and impact reporting tools, Xperien’s management can make data-driven decisions that enhance overall efficiency and contribute to ESG goals.
“Historical performance data, customer preferences, and market trends are now at their fingertips, allowing for strategic planning and proactive measures. Consequently, Xperien can stay ahead of the curve, adapt quickly to market changes, and continuously optimise their business processes,” he adds.
By automating routine tasks and optimising workflows, Makor ERP has substantially reduced operational throughput and minimised downtime at Xperien. Employees can focus on value-added activities rather than mundane administrative tasks, leading to a more engaged and productive workforce. Additionally, the system’s preventive maintenance features have contributed to increased equipment uptime and reduced repair expenses.
“The adoption of Makor ERP has been a transformational journey for Xperien, empowering the company to operate with unprecedented efficiency and precision. The system’s ability to automate processes, optimise workflows, and provide data-driven insights has redefined how the company operates in the ITAD industry,” Arewa concludes.