Explore the possibilities with iOCO Infrastructure Services. We are looking for a Senior Technical Project Manager with excellent knowledge and experience in ITIL and Cobit methodologies and frameworks, as well as a dynamic and results-oriented approach to work in the transition team on a fixed-term project.
What you will do:
- Project Manage New Service Commercialisation within the Frameworks and processes to operationalise new services.
- Lead new services transition activities when an opportunity translates into business with end-to-end accountability, ensuring quality and consistent service delivery
- On being awarded the solution, mobilise the transition and project management team for the Due Diligence and deployment of the service
- Drive contract sign-off and partake in handover and sign-off of the service.
- Audit and understand the services that will be delivered out of the Infrastructure Services infrastructure.
- Engage with iOCO Infrastructure Services and tech pre-sales from internal BU or other divisions (if required) to deliver on the client’s business requirements.
- Provide a solution approach (i.e., options) and timelines for the Technical solutions.
- Work with the Transformation team to identify internal and client-facing transformation initiatives and work with implementation teams to deliver a successful outcome
- Creating transitional plans and documents outlines project expectations, scope, schedule, and budget requirements.
Your Expertise:
- 5 years of experience in a Transition Manager role within the ICT environment, preferably in Infrastructure Services
- 5 years of experience in Project management within the ICT environment, preferably in Infrastructure Services
- Experience in client and engagement management in an ICT System Integrator or Service Provider capacity
- Well-versed in service contracting processes
- A senior person with a solid technical background in Infrastructure and networking
- Strong ICT Infrastructure Architecture knowledge (ITIL or TOGAF)
- Interpret IT strategy (target architecture, baseline architecture and roadmap) in the context of the business strategy and advise the client accordingly
- Infrastructure Services proposals
- Ensure quality controls are in place and followed
- Advising on IT practices, policies and procedures
- Ensure the client sees the company as their strategic IT partner
Qualifications:
- Bachelor’s Degree in Information Technology-related programme preferred
Personal Attributes:
- Ability to lead and coordinate teams and work with stakeholders
- Ability to instill rigour and discipline in project teams aligned with company standards
- Strong interpersonal, problem-solving and management skills; who can take the lead and coordinate internally
Other information applicable to the opportunity:
- Hybrid (3 days in office)
- No extra travelling required.
Desired Skills:
- Adaptability
- Authenticity
- Partnership
- Ingenuity
- Mastery