Delivering excellence in self-service, assisted service, and digital signage with Zebra Technologies
As Zebra launches its new Kiosk System, we talk to Senior Product Manager Leonardo Borgini, on the functionality it offers versus competing solutions, why Android, and the benefits for resellers.
Q: What is the Zebra Kiosk System?
A: It’s a unified, flexible and easy to use kiosk solution. Resellers can configure the kiosk with a range of Zebra or third-party accessories allowing them to adapt the solution to different customer needs.
Q: What’s different about it?
A: The biggest differentiator is that it runs on the familiar Android platform. Android offers unique advantages that Windows cannot. It’s also therefore easier to develop on as there are more developers familiar with Java than with C or C++. If we look at Contactless Payment , developers can utilize their certified Android SoftPOS applications not only on our mobile handsets but also the KC50 with its integrated NFC and Apple VAS support. These common platform features make Android a more flexible and powerful platform for kiosk systems.
Q: What are the key benefits?
A: The main benefit is that our customers will be able to manage our kiosks through the same platform they use to run on our mobile computers and tablets. The Android platform offered from Zebra is an ecosystem well-known to our partners, which on top of the flexibility offered by the standard Android environment, adds several enterprise-ready tools aimed at boosting the business productivity and at making device management easier to handle. Plus, we will make available new Zebra content management tools dedicated for our kiosks, intended to manage the upload and the planning of showing media content on different devices.
Another key differentiator with Zebras KC50 is that our Android platform gets regular operating system upgrades, using our industry leading Lifeguard process ensuring the device remains OS secure and functional for the customers.”
Q: What about third-party software?
A: Third-party software is crucial, especially for businesses managing multiple devices. Tools like EMM (Enterprise Mobility Management) and MDM (Mobile Device Management), allow for cross estate management, enabling businesses to update and maintain several devices simultaneously for operational efficiency. Our platform is supported by the majority of modern EMM platform on the market, making it easy for customers to manage a range of devices, including kiosks, tablets, and mobile computers.
Whether your customers manage a small store or a large fleet of devices, the Zebra Kiosk System offers a future-proof solution that’s designed to simplify operations and enhance user experience.
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More information can be found here or please talk to your preferred Zebra distributor.