ENVIRONMENT:
ASSIST with 1st Line Support of end user computing while carrying out preventative maintenance as the next Junior Support Engineer sought by a dynamic Internet Service & Network Specialist. Applicants must be willing to live and work in a remote part of the Northern Cape. You must have Matric/Grade 12 (Non-negotiable), a suitable IT-related tertiary qualification with 2+ years’ work experience providing end user computing support. You must be medically fit and have a valid driver’s license and own reliable vehicle.
DUTIES:
- Assist with 1st Line Support of end user computing.
- Provide 1st Line datacentre software support.
- Preventative maintenance (Patch Management).
- Remediate issues identified by audit and monthly reporting.
- Change Management.
- Morning Checks: Perform all checks, log service requests, compile reports and submit reports to management.
- Compile operability reports.
- Review automated reports and log service requests for remedial work.
- Implement projects in line with planning and architecture.
- Document implementations and provide SOPs.
Technologies include (but not limited to)
Cloud Services: Azure, AWS, Google Cloud
Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV, Citrix Xen
Session Virtualisation: MS Remote Desktop Services, Citrix VDA
Application Delivery Controllers: F5, Citrix, FortiADC
Operating Systems: All Microsoft & Linux
MS infrastructure: Active Directory, Exchange, SQL, SCCM
Backups: Veeam, Backup Exec
Monitoring: N-Central, SCOM, PRTG, WhatsApp, SolarWinds, Nagios, Quest
Antivirus: McAfee, ESET, Symantec, Kaspersky, MS Endpoint protection
REQUIREMENTS:
Qualifications –
- Matric Grade 12 (Must-have).
- Tertiary IT qualification.
- One of: MCP, VCP, CCP, A+.
Experience/Skills –
- At least 2 + years’ experience providing end user computing support.
- Must have a valid driver’s license and own reliable vehicle.
- Medically fit due to the environment.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] OR e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Junior
- Support
- Engineer