Role: IT Support Field Engineer (L2)
Location: Durban, Westville
A leading, successful MSP is looking for a L2 IT Support Field Engineer to join their dynamic team. This is an exciting opportunity for growth and development.
The role:
- Build, install, and configure workstations, servers, networking devices and cloud services
- Troubleshooting hardware, OS, and Software related issues on workstations and servers
- Server management and desktop support (Active Directory, Domain, Windows server Group policy, SCCM, DNS)
- Troubleshooted firewalls and managed switches and LAN and WAN-related issues.
- Install, configure, and troubleshoot 3rd-party applications, such as managed antivirus software.
- Microsoft technologies, including but not limited to Office 365, Microsoft 365, and Azure
Requirements:
- Matric
- 5+ years in a IT Support role, ideally with field experience with the above experience in desktop support, server management and administration, networking, switches, firewalls, strong MS including Office 365 & Azure and able to support telephony systems
- A+ and N+
- Fortinet FCA certification advantageous
- MCSE or similar is advantageous
- Good people skills and communications skills
- Strong troubleshooting skills
- Able to work on your own or in a team
- Must have own car and valid drivers
Desired Skills:
- IT Support Field Engineer
- L2
- A+
- N+
Employer & Job Benefits:
- using company car provided for business use or if own car used
- petrol is reimbursed) + overtime/st