Westcon-Comstor has enhanced its Microsoft Advanced Support Services portfolio for southern Africa partners.
Updates include new assessments designed to empower Microsoft partners with actionable insights, optimise customer environments, and strengthen their positions as trusted advisors.
“Our mission is to provide Microsoft partners with the tools and expertise to stay ahead in an increasingly complex cloud landscape. With our expanded suite of assessments and always-on support, we’re helping partners unlock new opportunities, optimise operations, and enhance security for their customers,” says Michelle Themelis, Microsoft business lead at Westcon-Comstor Sub-Saharan Africa.
Westcon-Comstor’s updated Advanced Support Services now include a range of new and enhanced assessments that address critical challenges in cost optimisation, security, and modernisation:
- Microsoft Application Modernisation Assessment: Identifies opportunities to modernise application landscapes, improve scalability, and align with cloud-readiness goals.
- Copilot Optimisation Assessment: Prepares environments for AI-powered solutions by assessing infrastructure, security readiness, and compliance requirements.
- M365 Tenant Assessment: Strengthens security measures and compliance readiness while optimising identity and access management.
- Azure Tenant Assessment: Highlights cost-saving opportunities, infrastructure performance enhancements, and advanced security measures.
- Partner Centre Assessment: Aligns partners with Microsoft’s AI Cloud Partner Program, unlocking new growth opportunities.
With Westcon-Comstor’s enhanced services portfolio, Microsoft partners gain access to a suite of features designed to simplify operations and drive business growth. Core benefits include:
- 24/7 Advanced Technical Support: Rapid response times for complex issues ensure operational continuity and customer satisfaction.
- Proactive Monitoring and Optimisation: Early detection of potential issues minimises downtime and enhances cloud performance.
- White-Labelled Services: Partners can deliver expert services under their own brand, strengthening customer trust and loyalty.