The global protection gap – the difference between insured and uninsured losses across life, health, natural catastrophe and crop insurance – was last estimated at $1,8-trillion.
A new “future of insurance” survey of more than 500 insurance executives from 17 countries by Economist Impact and data and AI leader SAS reveals that 78% believe that the industry has “an ethical obligation” to close the protection gap.
In addition, surveyed executives primarily see technology as the most effective avenue for their organisations to address the protection gap. And as losses to insurers from climate change mount, three in four (76%) consider closing the protection gap a “significant” business opportunity.
“Revealing the paths to 2040: a global industry survey report”, which is complemented by a data dashboard, examines the risks, opportunities and trends insurance leaders believe will shape the insurance industry in years ahead. Alongside the global protection gap, these trends include the climate emergency, data and AI innovation, and rising fraud and cybersecurity risks.
“Insurance has always been about building resilience, and today, the stakes have never been higher,” says Sabine VanderLinden, CEO and co-founder of Alchemy Crew. “With a $1,8-trillion global protection gap and mounting challenges, from climate change to fraud and cyber threats, the industry stands at a crossroads.”
In 2024, increasingly catastrophic fires, flooding, storms and earthquakes cost $368-billion in global economic losses; 60% of those losses were uninsured. In the property and casualty sector, this primarily stems from vulnerable communities, often in high-risk markets, where the effects of climate change make buying insurance difficult to afford or impossible to purchase altogether.
The protection gap also includes fiscal losses to historically underserved populations in health and life insurance, which will grow as climate change continues to unfold. Extreme heat and cold, for instance, are projected to particularly harm and kill children, the elderly and the socioeconomically disadvantaged. Improving access and offering affordable coverage to underserved markets will be imperative as health and life insurers adapt to worsening climate risk.
“As financial first responders, insurance leaders understand that shifting from detecting and repairing after catastrophe to predicting and preventing is critical to addressing increasing climate risk and insurance affordability challenges at hand,” says Sean Kevelighan, CEO of the Insurance Information Institute.
“What’s more, finding ways to incentivise this shift in behaviours and mindsets amongst our customers and communities will reduce risk levels as well as the protection gap.”
Insurance executives regard the following as top internal barriers that “significantly/very much” limit their organisation’s ability to take advantage of industry trends:
- Understanding of consumer needs (76%)
- Understanding of external environment (75%)
- Outdated tech systems (75%)
- Working in silos (74%)
- Slow rate of innovation (74%)
- Lack of resources (73%)
“Three-quarters (77%) of insurance leaders identify lack of trust in the industry as a significant barrier to closing the protection gap, and it’s no wonder why,” said Franklin Manchester, Principal Global Insurance Advisor at SAS. “As carriers retreat from disaster-prone areas and data privacy violations are revealed, insurers must act decisively to regain consumer and regulator confidence.
“Full data transparency and investment in responsible innovation would be a significant step forward to reputation and brand reform – one of the top three outcomes the surveyed execs report could come from closing the protection gap.”
Surveyed execs were asked to identify the avenues they believe would help their organisations most effectively target the global protection gap. Three of the four most popular methods involve technology, including:
- Using technologies to make insurance products more affordable (48%); 40% of the respondents’ organisations are currently deploying.
- Developing innovative insurance products like parametric or microinsurance (42%); currently in action at 40% of respondents’ organisations.
- Engaging with regulators via insurance organisations (38%); 28% of the respondents’ organisations are currently undertaking.
- Leveraging data to better assess risks and design products (39%); 32% of the respondents’ organisations are working on.
“The future belongs to those who harness innovation – AI, data and emerging frontier technologies – to make insurance not just more accessible but more equitable,” adds VanderLinden. “The industry must certainly cover risks. It also must empower communities, create trust and bridge the divide for a more secure tomorrow.”