The main purpose of this position is to understand and interpret solutions between business and technical whilst fulfilling a business analysis function

Roles and Responsibilities

  • To take full responsibility for the business analysis function in the event of clients requesting product development and/or product integration
  • To develop the detailed scoping documentation as per the company policy and procedure
  • To design and develop Context Diagrams of the Software Solution
  • To design and develop Process Flows Diagrams of the Software Solution
  • To produce Decompositions Diagrams of the Legacy Software Solution
  • To develop the FRS (Functional Requirements Specification) as per the company policy and procedure
  • To liaise with the Software Development team on a regular basis ensuring that the final product is developed as per the approved scoping documentation.
  • To develop the necessary test-packs to ensure that the final product developed is thoroughly tested and meets the initial specification as well as the customer’s needs.
  • To take full responsibility for the training of the client and/or the training of the client’s Software Support teams
  • To obtain a UAT Sign-off document signed by the client.
  • To utilize all the functionality available to you on the company’s Internals Software system
  • To log software changes via Jira cards for the software developers
  • To track and monitor the project via Microsoft Project
  • To complete all office administration efficiently
  • To strictly adhere to all Departmental and Company Policies, Procedures and SOP’s
  • To complete any other task or duty management may reasonably expect of you

Experience

  • At least Five (5) years relevant experience
  • Business Analysis experience (a must)
  • Full understanding of the software development life cycle (SDLC) (a must)
  • Waterfall and Agile methodologies
  • Working experience of MS CRM, MS SQL Server, and Web-services a must
  • Working experience of Software integration

Qualifications:

  • Matric/Grade 12/equivalent qualification
  • B. Com or equivalent Business Management qualification
  • B.SC Computer Science or equivalent qualification (advantage)
  • MS CRM certification (advantage)

Desired Skills:

  • Business Analyst
  • MS CRM
  • SQL
  • Agile

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Grade 12 / Matric

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