The Business Analyst will be required to conduct the task of understanding business change needs, assessing the business impact of those changes, capturing, analysing, and documenting requirements.
To support the delivery of applications, the Business Analyst will be required to:
* Support the communication and delivery of requirements with relevant business stakeholder/s.
* Testing of software applications and supporting the business through change management, training, and monitoring.
* Monitoring the progress of systems projects.
* Support the business management team with management reporting.
* Support the business applications developed by the team.
Key Requirements
- Key Performance Indicator (KPI) Key Result Areas/ Outputs
Business Analysis - Define and document business functions and processes.
- Consult with management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Act as a liaison between end-users and the information technology team in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
- Analyse the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
- Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
- Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
- Plan, organise, and conduct business process reengineering/improvement projects and/or management reviews.
- Core Business Knowledge/Experience
- Degree B Eng (Industrial)
- Diploma in Business Analysis (advantageous)
- Diploma or experience in software development (advantageous)
- 4+ years of experience in business analysis, process analysis
- Advanced Excel skills, other MS Office experience (specifically Outlook, Word, PowerPoint)
- SQL experience advantageous
- FMCG experience advantageous
- Experience with analysis and design of business reports advantageous
- Dynamics NAV / Business Central experience advantageous
- Valid driver’s license – Code 08
- Ability to develop a systematic understanding of business processes and apply it to software solutions
- Must be able to identify problems and facilitate problem-solving with an analytical mindset and approach
- Excellent ability to multi-task between multiple projects
- Excellent analytical and planning skills
- Ability to adapt to change and work in a fast-paced environment with cross-functional teams
- Excellent interpersonal and communication skills (written and verbal)
Should you meet the requirements for this position, please email your CV to [Email Address Removed]. You can also contact the IT team on [Phone Number Removed]; or visit our website at [URL Removed] NOTE: When replying to the advert, also include the reference number in the subject line. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
Desired Skills:
- SQL