Role Overview
The Implementation /Integration Engineer at our dynamic, high-paced AI start-up will serve as the crucial bridge between our cutting-edge generative AI applications and diverse customer environments. This role demands exceptional adaptability, technical versatility, and problem-solving abilities in a pressure-loaded start-up environment.
KEY RESPONSIBILITIES:
Technical Investigation & Integration Strategy
- Rapidly master unfamiliar customer platforms (Salesforce, Oracle, WordPress, etc.) under tight timelines
- Research, test, and evaluate integration options including APIs, plugins, and native solutions
- Develop rapid prototypes and proof-of-concept implementations to validate technical approaches
- Produce detailed feasibility assessments with clear technical recommendations and risk analyses
Implementation & Deployment
- Execute end-to-end technical implementations of our AI solutions across diverse customer environments
- Configure complex integrations including authentication systems (Auth0, Azure AD), database synchronization, and API connections
- Set up and optimize customer-specific configurations including user management, database indexes, and platform variables
- Perform thorough testing and troubleshooting under pressure to ensure seamless deployments
Technical Documentation & Communication
- Create comprehensive technical specifications, implementation guides, and Statements of Work
- Document customer-specific configurations, processes, and ongoing technical requirements
- Effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Work collaboratively with developers, project managers, and business teams in a fast-paced environment
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Exceptional problem-solving abilities and analytical thinking
- Experience with or aptitude for database management and SQL
- Knowledge of programming/scripting fundamentals (specific languages less important than conceptual understanding)
- Outstanding technical writing and communication skills
- Ability to thrive under pressure and manage competing priorities in a startup environment
Desired Skills & Experience
- Experience with cloud technologies (Azure, AWS) and authentication systems (Auth0, Azure)
- Familiarity with common CMS platforms (WordPress, Shopify) and enterprise systems (Salesforce, Oracle)
- Understanding of API integration patterns and web technologies
- Experience with PostgreSQL or similar database systems
- Project management experience or certification
- Demonstrated ability to quickly learn new technical platforms and systems
Desired Skills:
- Auth0
- Azure AD
- API
- SQL Database Administration
- Ai
Desired Work Experience:
- 2 to 5 years
About The Employer:
Our client is based in Hazelwood Pretoria working with Ai