Preferred: 5-7 years total experience with:
- At least 3-5 years in a Team Lead / Tech Lead / Supervisor role
- Experience supporting or leading field technicians
- Familiarity with tools like Teams, Wallboard, CRM, MRM, and SAP
National Diploma or Bachelor’s Degree in: Advantageous
- Information Technology
- Computer Science
- Electrical Engineering
- Telecommunications
- Or a related technical field
Desired Skills:
- Repairing
- technical support
- diagnosis
- technical support team leader