Our client in the Retail (Logistics and Supply Chain) industry, is looking for a dynamic Business Analyst to join their growing team. This role offers the opportunity to work at the heart of a fast-paced environment where technology, operations, and customer experience intersect.
Duties and responsibilities:
- Analyse, design and implement improved internal logistics processes and systems
- Analyse, design and drive enhancements to vendor-used software
- Execute business impact studies relating to the on-boarding of new business solutions
- Partake or lead multi-disciplined projects with stakeholders for broader value
- chain improvement
- Design training manuals and execute relevant training
- Offer 3rd line support on solutions where needed
RequirementsMinimum Requirements:
- Relevant degree in Industrial Engineering, Business Analysis, Information Systems
- FTI BA / PM Qualification (Advantageous)
- 5 Years+ experience in a Business Analyst, Systems Analyst role
- Experience in compiling business requirements documents, functional requirements specifications etc.
- Experience in compiling and driving detailed project execution plans
- Experience in business process modelling tools (Advantageous)
- Experience in project management tools (Advantageous)
- Experience in agile methodologies (Advantageous)
- Experience in Systems Development Lifecycle (SDLC); (Advantageous)
- Experience in a logistics, retail and project environment (Advantageous)
- Knowledge of supply chain management systems e.g. distribution transaction systems, warehouse management systems, shipping systems etc. (Advantageous)
- Valid Driver’s License with own transport for travel when required
- Advanced MS Office Skills/ Google Workspace
General Requirements:
- Focus on customer satisfaction, efficient use of resources and delivering on solution objectives
- Excellent communication skills, cooperation with stakeholders while building trusted and influential relationships
- Driving your own development, but also of those around you.
- Proactive approach, accountable and creative in problem-solving
- Ability to thrive under pressure and deadlines
- Ability to function within various different teams and environments, but also work independently
- Willing to travel
Desired Skills:
- project execution plans
- business process modelling tools
- project management tools
- agile methodologies
- SDLC
- supply chain management systems
- MS Office Skills
Desired Qualification Level:
- Degree
About The Employer: