The Systems Analyst – Enterprise Systems is responsible for analysing, designing, and supporting business processes across SAP S/4HANA ERP and integrated non-SAP systems, such as Warehouse Management Systems (WMS). The role bridges the gap between business needs and technical solutions, ensuring that enterprise applications are optimised to support business operations, particularly in Supply Chain, Logistics, and Finance domains.
Key Performance Areas
- Partner with business stakeholders to gather requirements and translate them into functional specifications
- Analyse and map current and future state business processes and identify gaps
- Design solutions within SAP S/4HANA and WMS to support operational and strategic business needs
- Provide Level 2/3 support for SAP S/4HANA and WMS systems, troubleshooting functional and integration issues
- Act as the key contact point for incident and problem resolution within the ERP and WMS landscape
- Monitor integration between SAP and non-SAP systems
- Manage and support change requests, enhancements, and system upgrades
- Contribute to the governance of change management processes and documentation
- Proactively identify opportunities to improve system usage, data integrity, and user adoption
- Develop and execute functional test cases and participate in integration and user acceptance testing (UAT).
- Assist in the preparation of training materials for end user support.
- Serve as the liaison between business units, IT, and external vendors/partners
- Participate in cross-functional projects and provide expertise in enterprise applications
Skills and experience
- B Comm in Information Systems, Supply Chain, or related field
- At least 5 years’ experience in a functional analyst or application support role
- Strong hands-on experience in SAP S/4HANA ERP (MM, SD, FI, WM)
- Experience with non-SAP systems, particularly Warehouse Management Systems (WMS) such as CSNX, EWM, AS400-
- Experience in integrated system environments with knowledge of IDocs,middleware (e.g., PI/PO, CPI), and APIs is advantageous
- Exposure to project methodologies (Agile, Waterfall) and tools like JIRA, or similar
Desired Skills:
- SAP
- SAPS4
- SAP Hanan
- ERP
- MM
- SD
- FI
- WM
- CSNX
- EWM
- AS400
- APIs
- JIRA
- Supply Chain
- Information Systems
- System implementation
- system integration
- UAT
- Testing
Desired Work Experience:
- 2 to 5 years FMCG
- 5 to 10 years Systems Analysis
Desired Qualification Level:
- Degree
Employer & Job Benefits:
- Medical Aid
- Provident Fund