Key Responsibilities:
Process
- Attending and engaging in RPA project meetings and reviews by contributing domain-specific knowledge and experience.
- Identify candidate business processes suited to Robotic Process Automation.
- Design, model and document RPA Solution Specifications.
- Ensure that business requirements are clearly identified, prioritised and satisfied by appropriate technical and or business process
- solutions.
- Provide process solution support to institutionalise RPA initiatives.
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Reviewing and commenting upon business and functional requirement specifications for RPA projects and maintenance.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to
- defined problems.
- Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of
- new thinking.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Proactively identify interconnected problems, determine its impact and develop best fit alternatives, developing best practice RPA
- solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation
- of change and innovation.
Desired Skills:
- RPA platforms
- Governance
- RPA solutions
- Microsoft Power Platform
- Business analysis
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Degree
About The Employer:
Client
– Ensure customer satisfaction by adhering to quality- and timeline expectations.
– Participate in the specialist practice community and contribute positively to body of knowledge.
– Provide authoritative, specialist expertise and advice to internal stakeholders.
Governance
– Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on
– deviations and discrepancies.
People
– Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Qualifications and Experience:
– Diploma in Business Analysis or relevant bachelor’s degree.
– 4 – 6 years’ experience in a business analysis or similar environment, of which
2 -3 years specialising in RPA solutions.
– Proficiency in process modelling tools.
– Proficient in writing functional specifications.
– Familiar with RPA platforms, in particular Microsoft Power Platform.
Key Skills and Competencies:
– The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
– Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way.
– The ability to take all relevant details into account to ensure that a task is completed to required standards.
– The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
– The ability to formulate new concepts based on information gathered.
– Degree to which one possesses definitive technical and or fundamental understanding of the business.
– Must be able to systematically identify, analyse and resolve existing and anticipated problems to reach optimum solutions in a timely manner.
– Ability to be considerate for self and others.
– Firm belief in the reliability, truth or ability of someone or something.
– Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
– The quality of being upright, truthful, sincere and freedom from deceit or fraud. Guided by values, ability to demonstrate moral judgement and doing the right thing consistently.
– Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and products.
– Ability to determine trends from raw data in various aspects of work at Organisations.
– Contribution to improving operational efficiencies, incl. re-evaluation of processes, policies, procedures and provision of recommendations to enhance operational efficiency.
– The knowledge and interpretation of relevant functional policies and procedures.