Salesforce has unveiled its Agentforce 360 vision with Slack as the conversational interface where people and agents work together, connecting knowledge, actions, and data in real time.
Slackbot is now a deeply personal agent for work, built directly into Slack to help users get work done. It starts with the context they already have and works with the tools and information they already trust in Slack, respecting permissions and access controls.
It can help users find answers, organise work, create content, schedule meetings, and take action — all without leaving Slack. There is nothing to install, nothing to learn, and nothing new to manage.
“Slackbot isn’t just another copilot or AI assistant. It’s the front door to the Agentic Enterprise, powered by Salesforce,” says Parker Harris, co-founder of Salesforce and chief technology officer of Slack.
“This brings AI that is grounded in your company’s data, workflows, and Slack conversations, right into the flow of work. It is the crucial step to realising the future we’ve been building toward — bringing Agentforce 360 to life with an intuitive, conversational interface, and elevating every human with enterprise-grade AI.”
The new Slackbot is generally available for Business+ and Enterprise+ customers.
Slackbot is built directly into Slack for every employee, with no setup or training required.