Position: Level 2 / Level 3 Support Engineer – Firewall & Security
Location: Centurion
Industry: Data, Analytics & IT Solutions
About the Company
Our client is a specialist technology solutions provider focusing on data, security and infrastructure services for enterprise clients. They operate in a fast-paced, innovative environment with strong growth opportunities.
Role Overview
We are looking for an experienced Level 2 / Level 3 Engineer with proven firewall and network security experience to support and manage critical security infrastructure.
Key Responsibilities
- Support and manage firewalls:
- FortiGate
- Cisco ASA / Firepower
- Palo Alto
- SonicWall
- Configure:
- Firewall rules
- NAT policies
- VPN tunnels (site-to-site & client VPN)
- Troubleshoot:
- Security incidents
- Network connectivity issues
- Monitor firewall logs and alerts
- Apply security best practices
- Provide escalation support
- Network troubleshooting:
- VLANs
- Routing
- WAN connectivity
- Work closely with SOC & infrastructure teams
Technical Skills Required
- Firewall administration & troubleshooting
- VPN technologies
- Network protocols:
- TCP/IP
- DNS
- DHCP
- Security incident response
- Monitoring & logging tools
Exposure to:
- SIEM platforms
- Endpoint security solutions
Certifications (Advantageous)
- Fortinet NSE
- Palo Alto PCNSA
- CompTIA Security+
- CCNA Security
Experience
- 4–7 years network / security support
- Hands-on firewall experience essential
- MSP or enterprise background
Desired Skills:
- Networking
- Security
- Firewalls
- Cisco
- Fortigate