To provide functional support within the Enterprise Resource Planning (ERP) Business Solutions Section in the company Financial Services Department, with a strong focus on leading the design, implementation and ongoing support of Supply Chain Management (SCM).
JOB DESCRIPTION
- Lead a team providing functional support to company users on the allocated SCM modules ? iProc, Purchasing, Sourcing, Inventory, Order Management, iSupplier, Contract Management Software (CMS) and Supplier Life Cycle Management ? with a focus on testing, business analysis, configuration and general support.
- Drive business analysis initiatives and lead a team of ERP business analysts or a cross-functional team on multiyear ERP projects with significant solution complexity.
- Partner with business owners and engage with clients independently to define future business requirements, identify opportunities for optimisation, and propose and develop solutions.
- Manage relationships with business customers or clients, overseeing the business analysis and optimisation stream within the ERP domain.
- Support business architects in defining, analysing and developing business architecture, reference models, frameworks and implementation roadmaps to enable the ERP strategy.
- Contribute substantively to ERP support disciplines, such as systems development, project management and change management.
- Perform quality assurance by reviewing the work and outputs of other ERP business analysts.
- Apply industry best practices to re-engineer business processes for greater effectiveness and efficiency.
- Participate in external industry forums and help develop the ERP business analyst body of knowledge.
- Plan and coordinate user acceptance testing and configure system processes to deliver improved and specialised functional support.
- Develop training manuals and plans and deliver training sessions to support new implementations.
- Identify and register risks within their ERP functional streams.
- Lead the analysis and solution life cycle for initiatives, from problem identification and change management to training delivery.
JOB REQUIREMENTS
- An Honours’ degree in Accounting or Computer Science (NQF 8) or an equivalent qualification in a related field;
- Eight to 10 years’ experience within an Oracle Financial Application support or project environment;
- Experience in the development and maintenance of existing software; and
- Cloud-based ERP technology and implementation experience will be an advantage.
Additional requirements are as follows:
- Industry, organisational and business awareness;
- Quality assurance knowledge and skill;
- Continuous improvement;
- Continuous learning and/or professional development;
- Business transformation and optimisation;
- Elicitation techniques;
- Realisation and testing practices;
- ERP domain management knowledge, including SQL;
- Ability to communicate with diverse audiences;
- Understanding of business customers’ processes and functions;
- Strong aptitude for accounting and detecting errors;
- Problem-solving and analytical skills;
- Service-oriented, where excellence in service delivery is of utmost importance;
- A drive for results;
- Strategic thinking;
- Managing complexity and ambiguity;
- Planning and organising;
- Conceptual thinking;
- Judgement and decision-making skills;
- Resilience;
- Impact and influence; and
- Building and maintaining relationships.
Desired Skills:
- • Conceptual thinking
- • Strategic thinking
- • Problem-solving and analytical skills