Operational support for and execution of payroll runs in different countries.
Functional support of business teams.
Maintain payroll schemas and rules.
Configure business requirements in payroll.
Conduct Functional tests and System Integration tests.
Manage and resolve incident and service request tickets related to SAP HCM Payroll, ensuring adherence to service level agreements (SLAs).
Interact with stakeholders to troubleshoot issues and optimize processes.
Manage general queries of colleagues and stakeholders in a timely and professional manner.
Minimum Requirements:
Qualifications/Experience:
SAP HCM certification.
Minimum of 10 year of experience in SAP HCM PY operations, support or development.
Essential Skills Requirements:
Expert in SAP Payroll hands-on operations and support for large enterprises.
Profound Payroll configuration skills (Schemas/Rules, wage types, customizing).
Experience with SAP HCM in general (PA/OM/PT).
Proficient knowledge of payroll processes and best practices.
Precise attention to detail with a diligent focus on quality.
Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Advantageous Skills Requirements:
Country-specific payroll knowledge for ZA, DE, AT, GB, US, HU, CN or MX.
Experience with off-cycle payroll runs.
SAP technical experience (forms, printing solutions, RFCs etc.).
Routinized use of Ticketing systems (e.g. ServiceNow, Jira).
Familiar with ITIL processes.
Exposure to multinational work environments and large enterprises.
Desired Skills:
- Payroll configuration skills
- SAP HCM
- Payroll processes and best practices