a leading South African value retailer, specializing in affordable fashion, footwear, and essentials for families, with a strong focus on children and women’s wear, is seeking a Business Analyst who will be a critical link between the business, Pepkor IT, and external vendors translating strategic objectives into optimal business processes and system functionality.
Responsibilities:
- Requirements & Solution Design: Assess, define, and translate user change requests into commercially viable technical solutions within the strategic framework.
- Stakeholder Management: Act as the primary interface between business units and IT suppliers to manage expectations and project delivery.
- Process Engineering: Collaborate with Supply Chain Engineers to ensure system solutions (Pick & Pack) align with warehouse layouts and operational flows.
- Support & Maintenance: Provide high-level support to internal users, managing incident resolution and liaising with developers to fix system issues.
- Testing & QA: Coordinate and execute UAT (User Acceptance Testing) and quality assurance for the Website, PIM, and Pick & Pack apps.
- Training & Documentation: Develop detailed system documentation and SOPs; conduct workshops to build a high-performing “Super User” culture.
Minimum Requirements:
- Education: Degree or Diploma in Supply Chain, Logistics, Information Systems, or Business Analysis.
- Experience: 5+ years as a Business Analyst, including 2+ years in Retail, Finance, or Consulting.
- Technical Proficiency: Advanced MS Office (Excel, Word, PowerPoint) and MS Visio.
- Methodologies: Solid understanding of BABOK (Business Analysis) and PMBOK (Project Management).
- Preferred/Advantageous:
- Professional affiliation with the IIBA or a recognized Project Management body.
- Experience in Online Commerce and Supply Chain integration.
- Proven track record in change management and large-scale technology implementations.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [Email Address Removed].com
Desired Skills:
- Business Analyst (Supply Chain Systems)
- Business Analyst (Supply Chain Systems)
- Business Analyst (Supply Chain Systems)