Development Services/Documentation on both maintenance and support of FICO Systems which shall include the following:
- Monitor the FICO jobs on the SIron database.
- Maintain documentation on all errors that occur as ease of reference and the action taken to resolve said issues.
- Create Control M jobs for the FICO instances for the data to run from Hadoop/GIANT into FICO.
Analyse and sustain capacity and performance requirements.
- Monitor systems and platforms for availability.
- Oversee backup, mirroring, replication, and recovery.
- Install and test upgrades and patches with the vendor Bateleur
- Implement security and encryption where applicable and required.
- Provide 24/7 support for critical situations.
- Evaluate and recommend new integration technologies.
- Match recommended architecture changes and uplifts to business need.
- Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
- Support other IT staff with open and unresolved issues.
- Take on responsibility as a backup or alternate for other IT staff if required.
Desired Skills:
- Systems Analysis
- Complex Problem Solving
- Programming/configuration
- Critical Thinking
- Time Management