Our client is seeking a hands-on DevOps / Cloud Support Engineer to take ownership of production AWS environments and existing CI/CD pipelines within a mature enterprise environment. This role sits between DevOps and backend engineering, with a strong emphasis on operational support, troubleshooting, reliability, and developer enablement rather than greenfield infrastructure builds.
The successful candidate will act as a key point of contact for development teams, assisting with infrastructure, deployment, and pipeline-related issues while ensuring stable and reliable production operations.
Key Responsibilities
- Support and maintain AWS-based production environments
- Monitor, troubleshoot, and resolve infrastructure, deployment, and CI/CD pipeline issues
- Provide operational support and guidance to development teams
- Manage and maintain existing Azure DevOps CI/CD pipelines
- Assist with containerized backend service deployments and support
- Investigate production incidents and drive issue resolution
- Ensure platform reliability, stability, and operational efficiency
- Work within a restricted enterprise AWS environment with governed access controls
- Collaborate with developers to improve deployment processes and operational practices
- Contribute to backend-related tasks where required, primarily within C# environments
RequirementsRequired Skills & Experience
- Diploma in Software Development or Similar
- 4+ Years Experience in Backend DevOps (C#) with Multicloud exposure (Azure and AWS)
- Strong hands-on AWS production support experience
- Solid experience with CI/CD pipelines using Azure DevOps or similar platforms
- Experience supporting containerized applications and backend services
- Strong troubleshooting and problem-solving skills across infrastructure and deployment environments
- Experience supporting developers and resolving operational issues
- Exposure to backend development using C# or similar technologies
- Comfortable working within enterprise governance and restricted-access cloud environments
- Strong understanding of operational support and system reliability principles
Ideal Candidate Profile
- DevOps / Cloud Engineer with a support and operational ownership mindset
- Comfortable working across both infrastructure and development support functions
- Able to balance technical troubleshooting with stakeholder support
- Not purely infrastructure/platform focused
- Not purely backend development focused
- Enjoys maintaining, improving, and supporting mature environments rather than only building from scratch
Technical Environment
- AWS Cloud Infrastructure
- Azure DevOps
- CI/CD Pipelines
- Containerised Backend Services
- C# Backend Environment
- Enterprise Cloud Governance & Restricted Access Environments
Desired Skills:
- aws
- azure
- devops
- backend
- C#
Desired Qualification Level:
- Diploma
About The Employer: