My client based in Bellville is currently looking for a Senior Business Analyst Lead to join their team on a contract basis.

IT / FINANCE

Qualifications & Experience

  • Relevant tertiary qualification in Information Technology, Information Systems, Computer Science, Informatics, Engineering, Actuarial Science, or a related field.
  • Business Analysis certification (e.g., CBAP, FTI or equivalent).
  • Project Management qualification advantageous.
  • MBA or experience with a Big Four consulting firm will be beneficial.
  • Minimum 8+ years’ Business Analysis experience within Financial Services, Insurance, Reinsurance, or related transactional software environments.
  • Strong SQL skills with the ability to read, analyse, and execute queries.
  • Advanced Microsoft Excel and Power Query experience.
  • Experience with data analysis, reporting, and visualisation tools such as Power BI or Tableau.
  • Working knowledge of Large Language Models (LLMs) and AI tools such as Microsoft Copilot.
  • Experience using Agile methodologies, Scrum frameworks, product backlogs, and user story development.
  • Proficiency in UML, BPMN, Enterprise Architect, and other business analysis tools.
  • Experience developing business cases, project concepts, roadmaps, and solution proposals.
  • Strong stakeholder management experience across business and technical teams.
  • Experience supporting software development lifecycle (SDLC) initiatives and large-scale transformation projects.
  • Knowledge of Atlassian tools (Jira and Confluence) advantageous.
  • Experience within short-term insurance, reinsurance, financial services, digital transformation, or data analytics environments will be advantageous.

Responsibilities

  • Partner with business stakeholders to identify opportunities, challenges, and improvement initiatives.
  • Facilitate the development of business cases, strategic proposals, and conceptual solutions aligned to organisational objectives.
  • Elicit, analyse, document, and manage business, functional, and data requirements.
  • Analyse and model business processes, workflows, and system requirements using recognised methodologies.
  • Validate solutions and ensure alignment with business strategy, project objectives, and operational needs.
  • Facilitate workshops, stakeholder engagements, and requirements gathering sessions.
  • Develop user stories, process maps, wireframes, prototypes, and functional specifications.
  • Support Agile delivery processes, including sprint planning, backlog management, inception phases, and Scrum ceremonies.
  • Collaborate with project managers, developers, architects, testers, change managers, and business stakeholders.
  • Participate in Quality Assurance (QA), User Acceptance Testing (UAT), software demonstrations, and end-user training.
  • Investigate production incidents, change requests, and process improvement opportunities.
  • Contribute to reporting, governance activities, project steering committees, and status updates.
  • Provide mentorship and guidance to Business Analysts and project teams where required.
  • Support digital transformation, process optimisation, cloud migration, and data-driven initiatives.
  • Ensure compliance with organisational standards, governance frameworks, and best practices.

Competencies

  • Business Analysis
  • Process Modelling (UML, BPMN)
  • Requirements Engineering
  • Data Analysis and Reporting
  • SQL Querying
  • Power BI / Tableau
  • Agile & Scrum Methodologies
  • SDLC Knowledge
  • Enterprise Architecture Awareness
  • Business Case Development
  • Test Planning and UAT Support
  • AI and Emerging Technology Awareness
  • Strong analytical and problem-solving skills.
  • Strategic thinking and business acumen.
  • Excellent communication and presentation skills.
  • Strong stakeholder engagement and relationship management.
  • Leadership, negotiation, and influencing ability.
  • Customer-focused mindset.
  • High attention to detail with the ability to balance strategic and operational perspectives.
  • Ability to facilitate workshops and drive consensus among diverse stakeholders.
  • Strong decision-making and ownership mindset.
  • Adaptability and resilience in fast-paced, complex environments.
  • Effective conflict resolution and change leadership capabilities.
  • Collaborative team player with the ability to work independently.
  • High emotional intelligence and interpersonal effectiveness.
  • Continuous learning mindset and passion for innovation.
  • Client Focus
  • Cultivates Innovation
  • Drives Results
  • Collaboration
  • Flexibility & Adaptability
  • Change Leadership
  • Trend Analysis
  • Research & Investigation
  • Project Oversight
  • Reporting & Administration

If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.

Desired Skills:

  • Business analysis
  • Business Process
  • Business Process Analysis
  • Workshop Facilitation

Learn more/Apply for this position