Responsibilities / Key Performance Areas• Support all staff with hardware and software issues (first and second line)
• Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive
• Manage Azure Active Directory / Entra ID — users, groups, MFA, conditional access
• Own network infrastructure: switches, routers, fibre lines, branch connectivity
• Manage cybersecurity: endpoint protection, Microsoft Defender, DMARC/DKIM/SPF, phishing response
• Procure hardware, maintain asset registers, manage supplier relationships
• Manage all IT vendors, service providers, and software subscriptions
• Develop and enforce IT policies (acceptable use, security, passwords, AI use)
• Own IT onboarding and offboarding checklists
• Manage on-premise servers: health checks, patching, backups
Requirements
• 3 to 6 years in an internal IT support or IT Officer role
• Solid Microsoft 365 and Azure AD admin experience
• Good networking knowledge (TCP/IP, VLANs, switches, routers)
• Strong cybersecurity awareness and endpoint security experience
• Ability to work independently and manage a full IT function alone
• Diploma or degree in Information Technology or similar
Desired Skills:
- Asset Management
- C
- Management
- Support
- Troubleshooting
- Network Management
Desired Qualification Level:
- Diploma
About The Employer:
Chemical manufacturing company focused on kitchen hygiene and cleaning systems for the food and hospitality sector, supplying kitchen hygiene solutions, manufacturing SABS chemicals and disinfectants
Employer & Job Benefits:
- MedicalAid
- ProvidentFund